Protection Manager Venezuela (PM-V-GUS)

Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, working in more than 40 countries to provide adequate assistance and protection to refugees, asylum seekers, internally displaced persons, returnees, people on the move and local vulnerable population/host communities. DRC is currently looking for a highly qualified Spanish and English-speaking Protection Manager for a 10-month contract (renewable depending on funding and performance) based in Guasdualito – Apure state – Venezuela. This is an opportunity for an experienced Protection Manager to support DRC’s emergency response to the current situation in Venezuela.

About the job

DRC is managing its operations in Venezuela, under the management of DRC Caracas country office and it is planning to open a new field office in Guasdualito. DRC is implementing activities such as protection monitoring, legal aid, Individual protection assistance for PWSN, information sessions for PoC, prevention of human trafficking, Health infrastructure rehabilitation, and food security.

The PM–V-GUS will be in charge of training and capacity building DRC protection staff as well as to manage the field protection operations. The PM-V-GUS will also oversee all technical project reporting and coordinate with relevant inter-agency protection forum in the field. The position will be based in Guasdualito, with travels to Caracas, and RnR every 12 weeks.

The position will include the coordination and technical line management of 8 national staff.

Main responsibilities

• Project Management and implementation – protection activities.
• Coordinate, plan and monitor all protection related activities, management of protection monitoring and legal aid actions in an emergency context, including individual protection assistance for PWSN, protection mapping, information dissemination activities.
• Liaise permanently with local authorities, UNHCR and other protection humanitarian actors in the intervention area.
• Ensure the highest quality of the sectoral interventions, and the coherence between all projects, ongoing and proposed, according to the overall strategy.
• Take leadership of the project programs in terms of high quality and timely deliveries, narrative reporting and financial overviews, close cooperation with donors, Government counterparts and coordination mechanism on site and in synergy with other DRC interventions in the area.
• Formalize and develop project related operational tools and training modules.
• Provide inputs for monthly protection monitoring snapshots, and quarterly protection monitoring reports.
• Provide inputs for required donor reports.
• Provide overall budget monitoring, financial and expenses control for the project protection activities, including compliance with minimum DRC and donor requirements.

Program development and strategy

• Representation of DRC and active participation in sectoral and relevant field protection working groups.
• Oversee knowledge sharing across teams and ensure that monitoring and evaluation results are understood and used to improve programs.
• Drive the development and growth of the relevant programs within the DRC program objectives and feed into country-wide strategy development.

Accountability and reporting

• Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project program as well as strengthening the effort to document the impact of activities.
• Ensure compliance with internal and external reporting requirements including procurement.

People Management.

• Lead and manage protection staff including coaching, ensuring coordination, recruitment, and capacity development.
• Provide on the job training as much as required and adapt trainings/coaching to specific staff needs.

Coordination:

• Ensure the coordination with relevant protection actors in the area of intervention.

As Manager the post-holder is responsible for the following:

• Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility.
• Accountable for making significant decisions on what the unit does: its purpose, functions, and role, and for making commitments and decisions that require the expenditure of significant unit resources.
• Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
• Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC.

Roles reporting to this position Reports to

Protection Project staff Direct reporting: Head of Base.

Technical reporting: Country Protection Coordinator.

Required experience and competencies.

• Minimum 4-6 years of proven protection international experience in NGO projects.
• Proven experience in implementing protection activities in complex emergency contexts.
• At least 3 years’ experience with people management.
• Experience in carrying on humanitarian interventions through and in coordination with implementing partner organizations.
• Fluency in Spanish is compulsory
• Proficiency in English is an asset.
• Excellent writing and editing skills for external audiences (including governments and donors).
• Experience in producing high-quality technical material (training material, program tools, proposals, strategic documents etc.).
• Experience in working with Monitoring, Evaluation and learning in protection programs.
• Excellent reporting and protection analysis skills.

Desirable

• Calm and diplomatic in nature.
• Ability to manage competing priorities and to meet deadlines.
• Effective team-player – problem solver.
• Previous experience with DRC in emergency context.

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Acting in line with DRC’s vision and values.

Required education.

• Master’s degree in Human Rights, Political Science, Refugee Law, or any other relevant field.
• Or Bachelor’s degree in relevant fields with at least 6 years’ working experience in similar protection positions.

We offer.

Contract length: 10 months renewable depending on performance and funding.

Level: F2.

Designation of Duty Station: Non-Family duty station – Unaccompanied

Start date: 20/05/2022.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.ngo under Vacancies. For questions regarding the vacancy please contact [email protected] or [email protected].