Protection Community Worker -Idleb-SYRIA

General Description of the Programme:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

Job purpose:

The Protection Community Worker is working directly under the Senior Safeguarding and Protection Officer. He/she is primarily responsible for conducting community-based protection activities including raising awareness, community engagement, protection monitoring activities and identification of protection concerns to support safeguarding and protection program in the field for the targeted population according to GOAL approach.

Duties, objectives and competencies

• Capacity Building Component:
• Provide awareness raising activities and support the development of relevant curricula and messaging in coordination with the line manager
• Plan and implement awareness sessions through focus groups discussion and community mobilization to prevent/mitigate and respond appropriately to protection concerns in the community.
• Coordinate with and support other GOAL colleagues who are involved in other awareness raising activities (including the Outreach Teams and Distribution Staff) to mainstream safeguarding messaging into their work.
• Support the development of protection relevant curricula and messaging.
• Community Engagement Component
• Conduct monitoring and observation visits for offices and locations were GOAL andor their partners are implementing any kind of activities to ensure good level of adherence to SG standards and report any wrongdoings and risks according to the internal reporting protocol.
• Conduct regular field participatory protection monitoring and assessments, using an age, gender and diversity approach, in order to fully understand protection concerns and priorities.
• Participate in conducting various forms of questionnaires and assessments such as protection monitoring and rapid protection assessments to identify persons who have concerns or those at risk, when requested.
• Regularly monitor and evaluate the quality of activities and protection policies being implemented.
• Represent the GOAL protection team when requested by the line manager through attend relevant community meetings; participate in relevant councils, roundtables, and committees.
• Identification of community members including women, men, boys and girls who require specialized or non-specialized protection services in order to refer them to services and provide direct or indirect support to them according to GOAL referral protocol
• Representation & Reporting:
• Update records and preparing periodic reports on caseload. Beside document all activities within the scope of work including but not limited to participation lists, pictures, training meeting agendas, etc. – and submit detailed monthly reports
• Establish and maintain positive and effective relationships with intended beneficiaries, community members and all other key actors.
• Maintain data confidentiality and manage physical and electronics documentation according to GOAL approach and aligned with donor standards and requirements.
• Support the programme teams when needed and as per direct supervisor directions.
• Undertake other responsibilities as assigned by the “technical & operation” line manager.

Requirements (essential)

• University degree in related field (e.g., social work, sociology, international relations, law, psychology, and other relevant disciplines). but other specialties are not excluded.
• At least 3 – 5 years’ protection experience (working with INGO, NGOs & or National CBOs), in raising awareness, community-based protection and protection generally.
• Good negotiation and problem-solving skills, proven communication, interpersonal, representation skills.
• Demonstrated ability to work with highly vulnerable groups
• Awareness about the security context.
• Able to work effectively within a team and/or individually
• Well organized with strong time-management skills
• Ability to work under pressure
• Shares GOAL vision and values
• Good level of knowledge and practice with Word, Excel, Outlook, etc.

Requirements (desired)

• A higher education degree such as Master or other will be seen as an advantage.
• Relevant professional experience in community-based protection and outreach activities
• Previous experience working with referrals system and with Protection Cluster Guidelines and SOPs.
• Previous experience working with protection, child protection committees.