Project Support Officer

Position Title: Project Support Officer

Duty Station: Doha, Qatar

Classification: Professional Staff, Grade P3

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 09 November 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau;Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines;Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Under the direct supervision of the Chief of Mission (CoM) and in close coordination with the Site Lead USRAP, and the Senior Operations Officer, the successful candidate will be accountable and responsible for the support with stakeholders for USRAP and Afghan Assistance Program activities undertaken in Qatar. There is frequently a need to represent the IOM programming assisting Afghan beneficiaries to the government of Qatar and the incumbent will represent the USRAP and Afghan Assistance programs whenever communication with the Qatari government is required. The Project Support Officer will also, in close coordination with the CoM, coordinate directly with relevant departments in the IOM regional office and at IOM headquarters.

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of individuals each year. The International Organization for Migration (IOM) provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections. The Assistance Programme in Doha provides support to the Afghan beneficiaries who are transitory in Qatar fulfilling protection services, recreational services, providing non-food item assistance as well as informal education services.

Core Functions / Responsibilities:

1. Identify and engage to foster relationships with stakeholders as part of the USRAP program and assistance program as funded by PRM in Qatar.
2. Act as the Focal Point for Qatari relations with the relevant ministries and advising the senior leadership on areas of intervention and the navigation of programmatic deliverables with authorities pertaining to the implementation of the project.
3. Coordinate with Human Resources Unit on the timely submission of documentation from incoming staff to the relevant authorities and the extensions of visas as needed, with a system to track and proactively engage authorities for the issuance of extension and first-time visas in an expeditious and transparent manner.
4. Provide support and technical inputs on strategic processes which ensure project implementation within the operating environments and maintain the momentum of process review to enhance project deliverables.
5. Act as the Focal Point for Qatari National Police (QNP). Establish clear lines of communication with QNP and develop the relationship to ensure quick deliverables to beneficiaries within Qatar.
6. Ensure access to relevant areas of project intervention to facilitate the continued work in a camp like setting. Build trust and cooperation with relevant authorities to issue documentation in a timely manner and report back to senior leadership on challenges and opportunities. Participate, and at times lead, the dialogue with national authorities on the progress of project deliverables and encourage problem solving approaches to maintain professional and consistent communication. In close coordination with the COM, Site Lead and RMM lead, establish and maintain the relationship with airport authorities on any areas of concern from access to solving situations which are beyond the control of RMM staff on the ground.
7. Draft and maintain the Standard Operating Procedures (SOPs) for assisting beneficiaries with national authorities from reception to medical assistance, to departure. Work with relevant stakeholders and ensure accountability to affected populations is maintained throughout the process continuum.
8. Contribute to the establishment of strong partnerships and maintain liaison with implementing partners, the donor community, government, local authorities, United Nations (UN) agencies and other stakeholders, such as private sector and CSO with the aim to facilitate dialogue, information sharing and cooperation among government and non-government actors for USRAP and assistance in Doha.
9. Draft, collect inputs and produce weekly reports for internal management on the CAS (Camp As Saliyah) Operations, including weekly sitreps and donor reporting to PRM. The incumbent will also develop and provide inputs to IOM’s strategic vision in Qatar as well as produce periodic situational reports as requested and assist with the provision and coordination of inputs for information requests from Headquarters, the Regional Office, other IOM missions and external partners, such as donors, partner agencies, implementing partners.
10. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in International Development, Public Health, Peace, and Conflict Resolution, Social and/or Political Science, or a related field from an accredited academic institution with five years of relevant professional experience; or,
• University degree in the above fields with seven years of relevant professional experience.

Experience

• Experience in liaising with governmental authorities, other national/international institutions,Non-Governmental Organization NGOs, donors, UN agencies, and other developmental partners and civil society actors;
• Experience in supporting implementation of IOM projects; and,
• Experience in project coordination, management, implementation, monitoring program activities and donor reporting, including the areas of resettlement.

Skills

• Demonstrated expertise in the thematic areas relevant to project development;
• Familiarity of Gulf States issues and/or experience working in the Gulf States an advantage;and,
• Knowledge of diplomacy, relationship building and communication.

Languages

IOM’s official languages are English, French, and Spanish.

For all applicants, fluency in English is required (oral and written). Working knowledge of Arabic, French and/or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.