Project Officer (We Are All In Platform)

Position Title: Project Officer (We Are All In Platform)

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 13 October 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

In 2019, IOM launched, in conjunction with its Internal Justice System Platform to report all types of misconduct named “We Are All In”. The Platform is a one stop shop to formally report any type of misconduct confidentially in two clicks, find information about different misconducts as well as access all capacity building and awareness raising tools developed for each misconduct. The Platform is currently hosted by and under the management of Gender and Diversity Unit, working closely with Office of Director General (ODG), Office of Deputy Director General on Management and Reform (ODDG M&R), Office of Inspector General (OIG) and other relevant Departments and Divisions.

Under the direct supervision of the Head, Gender and Diversity Unit, the successful candidate will be responsible and accountable for the management of the “We Are All In” Platform, in line with IOM Internal Governance Framework priorities.

Core Functions / Responsibilities:

1. Ensuring full operationalization of the “We Are All In” (WAAI) Platform through management of the platform, provision of technical assistance to stakeholders and the day-to-day activities related to its functioning and implementation, including monitoring and evaluation of utilization of the platform (as an information source and reporting platform on misconduct), interdepartmental consultations and coordination as required.
2. In coordination with relevant stakeholders, support the enhancement of IOM’s accountability to its staff by maintaining and further developing the WAAI Platform into a central repository and a one-stop-shop on information on how to address grievances and misconducts in coordination and collaboration with respective entities within the organization.
3. Support the development of additional materials on misconducts in coordination with relevant departments such as Department of Financial and Administrative Management (DFM), Department of Human Resources Management (DHR), Office of Ethics and Conduct ( ECO), Accountability to Affected Populations (AAP), etc.
4. Enhance outreach activities to increase personnel awareness of the WAAI Platform and its functions. Activities may include awareness campaign, coordination with Regional and Country Offices, ensuring translation of materials in appropriate languages, webinars and capacity strengthening efforts.
5. Design and administer the WAAI platform to ensure inclusion of relevant information including FAQs and awareness raising materials relevant to internal and external stakeholders, including external complainants, such as other UN agencies, implementing partners and beneficiaries.
6. Identify emerging issues relevant to the technicality of the platform, assist with any troubleshooting as well as the technical modifications needed to facilitate a smooth and confidential reporting process.
7. Work with the Department of Information and Communications Technology (ICT) and Online Communications Unit (OCU) to ensure WAAI Platform is aligned with IOM ICT Policy and is well integrated in the relevant IOM internal and external websites. Coordinate closely with Media and Communication Unit (MCU) to ensure that the Platform’s utility and functioning adhere to IOM branding guideline and standards.
8. Coordinate project activities and deliverables including information management and analysis, narrative and financial reporting.
9. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Communications, Preventive Communications and Behavioral Change, International Affairs, Political Science or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in one of the organizations of the UN Common System and experience in the field of behavioral change strategies are distinct advantage;
• Experience in reporting and evaluation; and,
• Experience in liaising with governmental authorities, other national /international institutionsand NGOs.

Skills

• Good knowledge of IOM project development and management;
• Familiarity and understanding of web design advantageous; Microsoft Office and Adobe CC, Final Cut Pro, as well as notions of web development, experience using different CMS is an advantage;
• Ability to effectively apply knowledge of cross-cultural communication theories and practices, and recognize their application within the existing IOM processes;
• Ability to deliver behavioral change strategies customized to the needs of IOM;
• Ability to anticipate and understand internal and external issues and opportunities that may impact the reporting process in IOM;
• Ability to adapt best behavioral change practices to the requirements of IOM; and,
• Ability to facilitate the achievement of strategic objectives.

Languages

IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Fluency in French, Spanish or Arabic is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.