Project Officer (Data Integrity)

International Organization for Migration

Position Title : Project Officer (Data Integrity)

Duty Station : Islamabad, Pakistan

Classification : Professional Staff, Grade P2

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 23 June 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates

2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Libya; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to many thousands of individuals each year. The International Organization for Migration (IOM) provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight and guidance to IOM’s global support to all resettlement programs.

Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Center (RSC) provides critical support and processing services for resettlement to the United States (US). As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC for Asia and the Pacific Region (Pakistan). RSC Pakistan prepares applications for adjudication by and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arriving individuals to resettlement agencies in the US and offers Cultural Orientation training to individuals departing for the US.

Under the overall supervision of the Project Manager, and the direct supervision of the Deputy Project Manager, RSC PAKISTAN, and in coordination with the Information Management and Technology Unit, the Project Officer (Data Integrity) will supervise RSC Pakistan data integrity activities.

Core Functions / Responsibilities:

1. Supervise all RSC Pakistan data integrity activities, including, but not limited to, reporting, data quality assurance and application management. In this capacity, oversee hiring, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of data integrity duties.

2. In coordination with the RSC Manager, RSC Pakistan, serve as the RSC Pakistan Administrator of the State Department managed system that supports arrival and resettlement of refugees through technology START and technical focal point with the Refugee Processing Center (RPC) in Arlington, Virginia, USA.

3. Serve on the START training team and help ensure that staff members are familiar and compliant with all required system procedures.

4. Produce and maintain statistical reports using SQL Server Reporting Services (SSRS) for distribution to RSC supervisors and external partners. Use automated subscriptions to circulate regular reports via e-mail.

5. Perform daily, weekly, monthly and as assigned quality control of RSC Pakistan data entry into the Worldwide Refugee Admissions Processing System (START). Maintain a web-based quality assurance application for real-time verification of data entry by staff. Ensure efficient processing of urgent and sensitive cases and troubleshoot START access problems during RSC Pakistan circuit rides and/or deployments.

6. Serve as an RSC Pakistan focal point for global data reconciliation efforts between the Refugee Processing Center in Washington and the Migrant Applications Unit in IOM Manila. Serve as a focal point for establishing and identifying key performance metrics for the purpose of monitoring and evaluation and identifying bottlenecks or gaps in the processing pipeline.

7. Participate in meetings as needed, including with US and United Nations (UN) officials. Draft reports, briefings, background information, narratives and statistical reporting as necessary and required.

8. Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert the Deputy Project Manager, RSC Pakistan of any non-compliance to Standard Operating Procedures (SOPs) or codes of conduct by RSC staff members.

9. Support the overall development of RSC Pakistan by suggesting potential improvements to processing activities.

10. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Information Technology or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in coordinating and implementing IT or technical projects;

• Strong experience and knowledge of START;

• Experience in database programming and applications such as Access and SQL, and graphical and presentation software;

• Experience producing high-quality reports, excellent computer skills and proficient in spreadsheets;

• Experience in website development and management;

• Experience in resettlement, including USRAP, is an advantage.

Skills

• Knowledge of USRAP program implementation and familiarity with IOM’s administrative, financial, and business rules and practices is desirable;

• Strong written and verbal communication skills and ability to effectively communicate with and lead a team;

• Demonstrated proficiency with the START (USRAP Refugee Processing System);

• Excellent computer skills and a high level of proficiency in spreadsheet and database applicants;

• Takes responsibility and manages constructive criticism;

• Works effectively with all clients and stakeholders;

• Promotes continuous learning; communicates clearly;

• Takes initiative and drives high levels of performance management;

• Plans work, anticipates risks, and sets goals within area of responsibility;

• Displays mastery of subject matter;

• Contributes to a collegial team environment;

• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation;

• Displays awareness of relevant technological solutions;

• Works with internal and external stakeholders to meet resource needs of IOM;

• Delivers on set objectives in hardship situations;

• Effectively coordinates actions with other implementing partners;

• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.

Languages

IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English is required (oral and written). Working knowledge of Dari and/or Pashto is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link. https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 23 June 2022 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 10.06.2022 to 23.06.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2022 176 Project Officer (Data Integrity) (P2) Islamabad, Pakistan (57620415) Released

Posting: Posting NC57620416 (57620416) Released