Creative Associates International
Overview
Creative Associates International is a dynamic, global development company that specializes in education, economic growth, democratic institutions, and stabilization. Based in Chevy Chase, MD (metro Washington, D.C. area), Creative has programs in more than 30 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Founded in 1977, Creative is a minority-owned, mission-driven organization that has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.
We value diversity — in backgrounds and in experiences. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking staff that are not only strong in their own aptitudes but care deeply about supporting each other’s growth. Our success depends on all our employees’ points of view, and the principle that inclusion is everyone’s responsibility.
Position Summary:
Creative seeks a Project Manager (PM) for the Communities in Transition Division. The Project Manager (PM) works under general supervision and performs a variety of complex work assignments within their project area with a project implementation focus. The Project Manager may assume responsibilities for projects typically of $3M in funding, depending upon variables such as the complexity, projected timeline of the projects, and geographic location of the work. Work involves guiding activities through work plans from concept to closure, working with multiple teams and ensuring coordination and collaboration between HQ and the field. The Project Manager may oversee junior staff providing project backstopping support for financial, contractual, and programs. The Project Manager travels internationally for field projects and reconnaissance activities and contributes to the successful and compliant implementation of assigned projects. This position identifies and helps resolve potential project implementation problems. The Project Manager drafts programmatic documents and reports; coordinates operational, research, and logistical support to project staff and consultants. As part of the HQ team, the Project Manager works closely with field teams and contributes to technical aspects of program design and implementation, as well as business development and proposal activities.
Reporting & Supervision:
PMs report to a Senior Project Manager or Project Director. PMs may supervise junior level project management staff.
Expected Outcomes:
Leadership
Projects under PM oversight receive support in all facets of project ramp-ups, project implementation and project close-downs. Projects are managed purposely, cohesively and efficiently. Project objectives are clear strategically, tactically and operationally. Challenges and potential implementation issues are preemptively identified and proactively addressed. PMs keep senior project leadership abreast of significant threats, implementation deficiencies and opportunities.
Project Management
Projects under PM oversight meet contractual obligations and fiscal targets in line with client and Creative’s administrative, financial, procurement and operational procedures. Projects are well-planned and human resource deployments, STTA, procurements are timely and effectively supported by HQ. Project staffing, project obligations, and reporting meet anticipated levels and high-quality standards and develop others’ knowledge and learning.
Financial Management
Projects under PM oversight meet performance targets and revenue projections. PMs proactively manage vacancies, non-billables, and foregone revenue. Projects requiring important course corrections or corporate support are elevated to senior management.
Staff Management
Junior project staff are tangibly supported technically, managerially and professionally; their professional objectives and personal needs are well understood, as are those of key staff in the field. Performance reviews of are meaningful and constructive and are administered timely. Projects honor all aspects of programmatic and fiscal compliance and lead efforts to enhance HQ and field coordination and communication.
New Business Development
PMs play a key role by making contributions to proposal development and business development efforts. Projects under PM oversight demonstrate an entrepreneurial spirit; they are able to seize opportunities in the local marketplace, and to position the company and pave the way for the realization of new business opportunities. Opportunities for new business generation are created and nurtured. The company is visibly represented before stakeholders. Specific new business pursuits are well planned and timely executed. Activity design is conducted with insight and intellectual curiosity.
Learning & Adaptation
Projects under PM supervision have a heightened awareness of the value of learning and adaptation. PMs play a key role in project strategy and program/project implementation from concept to closure. Projects have explicitly defined learning agendas, M&E and Knowledge Management (KM) plans that track progress towards learning, and course corrections that are informed by data. Project interventions and innovations are well documented and catalogued. Learning events (i.e., Knowledge Share) capture salient programmatic aspects with potential for replication or scale up. Salient activities are celebrated and promoted through Creative’s Communications Department.
Responsibilities
- Oversees assigned project management staff for one or more projects;
- Ensures that Projects under PM oversight achieve contractual deliverables with technical distinction, meet fiscal targets, are well planned, resourced and properly tracked;
- Tracks aspects of project performance; oversees project implementation of approved activities, monitoring timelines, tracking budgets, and supporting subcontract performance and financial management;
- Represents Creative before projects; communicates with client representatives, i.e. CORs and AORs as well as other partners;
- Resolves issues in project start-up and close-down; manages project backstopping, key field personnel support, consultant agreements; processing of project finance transactions, invoices, approval and handling of program files, transaction files, etc.;
- Provides/backstops field projects on technical, financial, and administrative tasks, as assigned; including undertaking short-term travel to the field to backfill temporary vacancies or meet other support needs, as needed;
- Supports key field personnel; may coordinate mobilizations and demobilizations of expatriates and TCNs;
- Develops and monitors consultant agreements, assures coordination of travel and logistics, and oversees the facilitation of payment requests; may handle grants management activities, as needed;
- Recommends improvements to project management standard operating procedures;
- Ensures compliance of project-related documentation including work plans, staff records, communications, and transactions ensuring they are properly documented, including reviewing project-related invoices;
- Responsible for quality assurance of project records and data in all relevant Creative and client record-keeping systems, such as SharePoint, SMART, OTI Anywhere, ReQLogic, etc;
- Participates in pertinent new business development endeavors; contributes to proposal preparation in technical/geographic areas closely connected to projects in the portfolio, including participating and/or leading reconnaissance and fact-finding trips in preparation for bids;
- Elevates risks and opportunities to senior project management;
- Reviews, and may prepare, project reports, and other material such as success stories, interventions and innovations;
- Participates in project learning and data driven adaptation;
- Directly manages and ensures the project’s timely development and implementation of quality products and knowledge-share events according to project KM plans in close collaboration with the KM team;
- Directly manages and ensures the timely and accurate tagging, uploading and tracking of KM project products in coordination with the KM team;
- Provides targeted product development, authorship or leadership for KM as required; and
- Serves as a liaison with Creative’s support units, including HR, Finance & Contracts, Procurement, Field Operations, Communications, etc.
Qualifications– Bachelor’s Degree in a relevant field and eight years of relevant experience, or a Master’s degree and six years of relevant experience;
- Short term technical assignments totaling at least four months of field time;
- Experience supervising the work of junior staff members;
- Considerable skill and experience in U.S. government donor regulations;
- Experience in an international development donor funded setting and interacting with client representatives and other project stakeholders;
- Experience in writing reports; developing and monitoring proposal and project budgets;
- Experience in procuring goods and services and working with consultants and vendors;
- Experience organizing and managing program/project knowledge/information;
- Strong writing and editing skills; excellent communication, organizational, and analytical skills;
- Ability to assume responsibilities for project of approximately $3M in funding;
- Ability to work well in a team environment as well as independently;
- Ability to multi-task under tight deadlines; ability to travel internationally on short notice; and
- Comprehensive knowledge of Microsoft programs (Excel, PowerPoint, MS project, etc.).
Completion of Trainings:
- Completion of all coursework/trainings required for project management positions at prior levels;
- Knowledge of USAID Programs and Regulations and U.S. government donor regulations;
- USAID Rules and Regulations training;
- Project Procurement Review training; and
- Project Budget Analysis and Budget Realignment training.
Desired Skills and Qualifications:
- Fluency in Spanish and English required
- Experience working with USAID’s Office of Transition Initiatives and/or managing large numbers of small grants in complex contexts preferred
The Salary Range for this position is expected to be: $60,000 – $75,000
EEOC Statement: Creative is an equal opportunity/affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, Ameri-Corps, Peace Corps, and other national service alumni are encouraged to apply.
Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to [email protected]. Please view Affirmative Action/Equal Employment Opportunity Posters provided by OFCCP here.
Pay Transparency Nondiscrimination Provision: Creative will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation. LI-IB#
Only finalists will be contacted. No phone calls, please.
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