Project Manager (German, French or Spanish)

VMware is the leader in cloud infrastructure, business mobility and virtualization software. A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.

With 2018 revenues of $8.97 billion, VMware has more than 500,000 customers, 75,000 partners, and 23,000 employees in 120+ locations around the world. At the core of what we do are our employees who deeply value execution, passion, integrity, customers, and community. Want to be part of a compassionate community that thrives on architecting what’s next in IT? Learn more at vmware.com/careers.

Why will you enjoy this new opportunity?

The global VMware Professional Services Organization influences the success of each VMware implementation. The Professional Services team is dedicated to the success of the customer and their digital strategy. The Professional Services team ensures that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning solution.

A new, fantastic opportunity has arisen for a Project Manager to join our growing project delivery practice, focusing on multiple projects. This will give you the opportunity to manage end-to-end customer facing Professional Services projects. You will learn how to act as the single point of contact for the project work. You will also gain experience managing virtual teams.

Success in the Role: What are the performance outcomes over the first 3-4 months you will work toward completing?

The Project Manager will be responsible for taking engagements that are of low/medium complexity from initiation to close out. The project manager will adhere to the VMware PSO methodology and deliver these engagements to mutually agreed upon scope, schedule and budget within the parameters of the overall account strategy.

This role provides the single point of contact/accountability for the project responsible for project planning, managing work activities, project financials, communication, status reporting, risk management, and change management.

The project manager is expected to bring functional depth as well as solid project management skills to work collaboratively with the customer resources and the VMware project team to deliver results.

Success criteria/metrics for this role will include:

• Project delivery – Delivering to mutually agreed upon scope, schedule and financial parameters (project profitability)
• Billable utilization
• Customer satisfaction – as measured by post project completion survey
• Commitment to consulting delivery
• Being a trusted advisor to the customer, to the practice, and the business
• Provides value beyond simply managing the administrative aspects of the project
• Works with accounts teams and Services Sales to build relationships and provides business intelligence on client operations, and decisions.
• Providing thought leadership to enhance the quality of VMware-customer relationship;

What type of work will I be doing? What assignments or requirements* will I be performing on a regular basis?

• Manage the planning, delivery and closure of medium risk, medium complexity projects types using the PMO methodology and processes, and delivery resources as required to ensure smooth delivery, project closure, customer satisfaction, and harvesting any IP developed by the project
• Work with the operations analysts and resource managers to ensure that all VMware systems are maintained for the project to ensure accurate forecasting
• Control and tracking of the project deliverables, resources scheduling, revenue tracking reporting as well as partner work orders and cost tracking
• Work with delivery resources to manage services and ensure the projects are within schedule, scope, features/functionality, revenue, travel and expenses and margins
• Ensure customer satisfaction through smooth project delivery, clear and responsive communications and controlled change, facilitate customer satisfaction and project quality reviews as required
• Contribute to PMO standards/processes and best practice development
• Maintain a high standard of technical product awareness about the VMware Services catalogue
• Ensure adherence to PMO standards and compliance through risk identification and management, active issue management and scope control ensuring that all changes follow the project change control process.
• Get to have your own internal project with timelines, requirements, and deliverables

Who is the hiring manager?

What is your background and management style? What is the structure of the team/organization I will be working with?

The hiring manager for this role is Joustine Safwat, Senior Manager for Project Management Organization for EMEA. She started her career as an Associate Project Manager and rose the career ladder to manage Project Management teams delivering primarily Telecom, Consultancy and Migration projects for the past 11 years

She took over the Project Management team in Cairo responsible for delivering projects in all over EMEA.

Joustine’s management philosophy is about encouraging everyone in the team to work together to achieve our common goals according VMW EPIC2 culture, but also find their passion and develop themselves in the process. Joustine looks for people who can think out-of-the-box and then execute on a good idea.

You will be joining a team of 13 Project Managers in Cairo who are supporting different regions (NEMEA, CEMEA & SEMEA). Despite our support to different regions, our team always help each other and come up with new ideas how to innovate our processes and ease our day-to-day work. We work as “ONE” team & we trust each other to get the job done right, which allows for a flexible schedule to balance work and life.

What are the benefits and perks of working at VMware?

• Make an impact on your career path; grow professionally and personally by accessing our in-house learning & development opportunities & education assistance program.
• Voice your creative solutions to new and existing problems and watch them become initiatives.
• Thrive in a unique work environment where the emphasis reflects our values of Execution, Passion, Integrity, Customers and Community.
• Earn a competitive compensation package with performance- based bonuses and increases, a generous benefits package that really takes care of your needs and unexpected perks that make working here fun!

Category : Business Strategy and Operations

Subcategory: Project Management

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2022-07-05

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

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