Project Manager, Content & Creative Studio

Background:
Marketing & Mobilization (M&M), a part of External Relations (ER) is a dynamic team, tasked with overseeing and implementing communications and marketing, building the IRC’s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. In alignment with our Strategy100 commitments, M&M has launched bold multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally.

The Content & Creative Studio team, a part of M&M, consists of award-winning creative specialists and idea partners, developing powerful communications and experiences to engage audiences and ultimately to deliver on External Relations ambitions and objectives. Using creative mediums such as visual design, video, stunts, campaigns and storytelling, the M&M team taps into the expertise and talents of colleagues across the organization.

Job Overview:
This exciting role will serve as a key focal point across the Content and Creative Studio, M&M and Fundraising teams. The Senior Project Manager will work across the global External Relations organization to ensure that processes are in place to plan significant campaigns and meet the department’s annual goals. The ideal candidate will possess significant project management expertise and deep emergency appeal and campaign knowledge to support the development and implementation of fundraising and donor engagement strategies.

Major Responsibilities:
Creative Development Project Management:
• Lead the management of creative asset and project requests from partners across External Relations and beyond, including Communications, Fundraising, Advocacy, Direct Mail, US Programs, President’s Office, and Ethics & Compliance
• Ensure all requests accurately go through the existing creative workflow, are properly scheduled and relevant partners are engaged proactively
• Lead and organize in-depth production needs for key stakeholders
• Work with creative leads and project team to complete requests on time and within budget

Maintain and optimize coordinated project management processes
• Review and continuously improve processes and integrate with creative workflows
• Engage and train partners on project management tools and processes
• Training and onboarding for current, and roll-out of future project management tools
• Lead on supporting the project management platform and ensure all partners are added and trained as needed

Operations Support
• Develop and maintain tools to support the Content & Creative Studio needs such as resource management, budget management and collections of new content
• Support the Content & Creative’s content planning efforts, including TORs, Airtable tracking and optimizing Workfront
• Working with Planning & Operations team to ensure key processes are updated and maintained and support on any necessary trainings, including emergency appeal trainings
• Provide emergency backfill support for emergency moments
• Ensure assigned vendor payments are handled in a comprehensive, timely and accurate manner

Key Working Relationships:
You will report to: Director, Planning and Operations in the Content & Creative Studio

Job Requirements:
• 3-4 years of professional experience, including 3 years of project management and coordination of successful communications and/or fundraising strategies and initiatives, or equivalent.
• Excellent project management, organizational, coordination and time-management skills.
• Experience running multiple projects with many partners in a fast-paced environment.
• Ability to think creatively to develop engagement strategies with maximum impact.
• Strong command of Microsoft suite, including MS Project.
• Premier oral and written communications skills.
• Ability to work successfully and deliver results – independently and interdependently.
• Commitment to diversity, equity and inclusion and a strong passion for our mission

Demonstrated Competencies
• Coordination: Solid organization and coordination skills; ability to lead complex, medium to large-scale projects.
• Collaboration: Must be adept building relationships and navigating complex environments to support the team’s work.
• Flexibility: Able to balance multiple demands and adapt to new challenges and shifting priorities. Able to constructively handle diverting points of view and ambiguity.
• Integrity: A role model for gender equality, diversity, empathy and respect for global colleagues.

Working Environment:
This role may require working remotely full- or part-time (i.e., telecommuting). Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled hours.

Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity:
IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality:
IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards:
The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.