Plan International
The Opportunity
As part of the Project and Funds team, the Project Management Systems Specialist key responsibilities are to understand, maintain, advise on and troubleshoot the Salesforce, Vera, project and programme management system and the integration with D365. Your role will be pivotal in ensuring utilisation, governance and application aligned to operating standards and procedures. You will work closely with both the IT Project and operational teams who support the project management systems from an IT perspective as well as leading engagement with third-parties working to support the platform. You will act as a systems steward by ensuring project management systems interface effectively with related systems, as well acting as a systems subject matter expert, maintain an in depth knowledge of available and emerging functionality. You will work to increase adoption of the Project Management systems by all offices and stakeholders, and provide continuous training and updates. This role will also have an emphasis on determining how to innovate through automation, process improvement and system enhancement whilst focusing on continuous improvement.
The Individual
- You will need to have demonstrable experience of supporting Project Management and/or Salesforce/Force.com systems in a large and matrix organisation.
- Understanding of key Salesforce features and low code tools that enables solution design with third party suppliers
- Knowledge of Project Management operations, principles, practices and processes
- Ability to understand Project Management workflow and lateral processes, understanding where to probe for inefficiencies and clarity and to lead these discussions with the organisation.
- Strong experience in the use of reporting tools to develop standard and ad-hoc data reports
- You will need to be adaptable and able to prioritise your workload effectively.
- Experience in setting metrics and analytics and the ability to analyse data for operational and strategic decision making.
- Strong analytical skills and robust problem solving skills