Project Coordinator – Refugee Support

Location: Flexible within the east of England. Can be based in Norwich, Peterborough, Luton or Chelmsford

Hours per week: 35

Contract type: 12 months fixed term Salary: £22,837 – £23,801 per annum (salary includes a £1887 market supplement)

Could you coordinate casework and project activities that provide support to asylum seekers and refugees?

We have an exciting new opportunity for a Project Coordinator to join our Refugee Support and Restoring Family Links (RSRFL) team.

You’ll be responsible for developing, coordinating and delivering casework and social, wellbeing and integration activities for refugees, asylum seekers and other vulnerable migrants and will undertake a range of duties designed to develop, maintain, promote the service. You’ll also have the responsibility of recruiting and developing a team of volunteers who will support with casework and project work to help ensure that we are delivering the best service possible. You’ll have the opportunity to build and shape the team.

We’re seeking a highly organised, creative individual. If you enjoy coming up with new ideas and working in a person-centred environment, we’d love to hear from you! This is a fantastic opportunity to help refugees, asylum seekers and other vulnerable migrants in your community, you’ll be making a real tangible difference.

Say hello to the team

This post is part of the East of the England refugee support team with colleagues in Norwich, Luton, Peterborough and Chelmsford. You’ll manage casework and volunteers across each of the county areas, this may include occasional travel. The team provides casework, destitution and emotional support to refugees, asylum seekers and other vulnerable migrants, many of whom are experiencing social isolation, trauma and separation while trying to navigate complex legal systems.

Further to this as part of our continued commitment to helping during the Ukraine Crisis, this role also includes supporting the development and implementation of the pre-arrival and post-arrival activities aimed at people impacted by the Ukraine conflict. The post-arrival service is for people who have arrived in the UK under Humanitarian sponsorship and require support due to their specific vulnerabilities to access their rights and entitlements. The service will focus on the delivery of integration support through a dedicated team of national casework coordinators. The project will run for 12 months and will initially support over 1,000 Ukrainian individuals.

This could be for you if … • You have experience working in a casework environment • You have experience of supporting or working refugees or other vulnerable service users • You have an understanding of issues relating to asylum seekers and refugees • You’re a team player and a great communicator; communicating effectively in group settings with the ability to adapt your style to suit your audience. • You’re able to support, manage and develop volunteers (previous experience of managing volunteers would be an advantage). • You’re organised; you have great time management skills and are able to plan, prioritise and monitor your own and others’ workload

Closing date for applications is 23:59 25th August with interviews expected to take place shortly afte r

What you’ll get in return As well as a rewarding role with a global charity, you’ll get access to a wide range of benefits, these include: • 36 days holiday (including Bank Holidays) – pro rata for fixed-term roles • Option to buy an extra 5 days annual leave • Up to 6% contributory pension • Flexible working pattern that suits you • Discounts from a range of online and high street retailers

A little bit more about us…

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born o ut of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place , and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis