Project Assistant (Cultural Mediator) (8 vacancies)

Position Title: Project Assistant (Cultural Mediator) (8 vacancies)

Duty Station: Doha, Qatar

Classification: General Service Staff, G-5

Type of Appointment:Special short-term graded, Nine Months, with possibility of extension

Estimated Start Date:As soon as possible

Closing Date:06 July 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Context:

Under the overall supervision of IOM Qatar Chief of Mission and Protection Coordinator and direct supervision of the Project Officer (Cultural Mediator/Interpretation), the successful candidate will be responsible for supporting the Protection Division activities by performing the following functions and responsibilities:

Core Functions / Responsibilities:

• Assist IOM Protection Division Staff to communicate with Afghan evacuees at CAS, and vice versa, by interpreting accurately between Dari and/or Pashto and English during Protection activities and MHPSS activities.
• Accompany guests to appointments or meetings (e.g. medical visits) where required by Protection/MHPSS staff to provide interpretation/translation support.
• Carry out written translations for the Protection/MHPSS units from English to Dari and/or Pashto (and vice versa), often working to a tight deadline with high standards of accuracy.
• Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules.
• Apply humanitarian principles in all duties, as well as a gender, age and diversity-sensitive approach.
• Contribute to intercultural competence of protection/MHPSS and partner staff by organizing and delivering cultural awareness sessions.
• Contribute to daily, quarterly and annual reports to the donor by using SMART CAMP SYNC App for tracking appointments / request logged through the system by protection/MHPSS staff.
• Assist Complaint and Feedback Mechanism team if and when required with interpretation and / or written translation.
• Perform such other related duties as may be assigned.

Required Qualifications and Experience

Education

• High School diploma with five years of relevant experience; or,
• Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.

Experience

• Experience working with at-risk community members and individuals with specific needs.
• Experience in the field of migration, including assistance.
• Experience working in a transit centre and/or on a resettlement programme.
• Experience working in a fast-paced, multicultural environment; and
• Prior interpretation and/or translation experience.

Skills

• Excellent knowledge and skills in translation and interpretation between the target language(s);
• Demonstrated ability to draft and edit translations in the target language(s);
• Strong interpersonal and communication skills in a multicultural setting;
• Strong work ethics and commitment to humanitarian principles;
• In depth knowledge of the broad range of migration related subject areas dealt within the Organization.
• Proficiency in Microsoft Office software packages; and
• Availability and flexibility to work beyond the normal working schedule and on day/evening/night shift duties.

Languages

For this position, fluency in English, Dari, and Pashto required (oral and written). Basic knowledge of Arabic is an distinct advantage.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.