Programs Manager

ELAF for Relief and Development.

ELAF for Relief and Development (Elaf RD) Is a non-governmental, non-profit, non-political organization that was established and registered in January 2015, in Gaziantep, Türkiye. Registration No: 27-019-083. With the fast escalation of the conflict in Syria, and due to the increasing needs of the refugees in the neighboring countries and inside Syria, Elaf RD established, Hatay offices in Turkey, and 4 Field offices in northwest Syria.

ELAF RD is a diverse and inclusive team, consisting mainly of individuals from both Syrian and Turkish backgrounds, including both women and men, as well as members with disabilities. Elaf’s main objective is to promote equality, empowerment, and support for most vulnerable and marginalized communities. ELAF RD prides itself on the active involvement of Syrian and Turkish volunteers who contribute their time, skills, and passion to make a positive impact in the lives of those they serve. Through their dedicated efforts, ELAF RD strives to create an inclusive and supportive environment that uplifts and empowers its members, fostering a sense of community and solidarity among boys, girls, women, and disabled individuals.

Elaf RD is dedicated to addressing the interconnectedness of the Sustainable Development Goals (SDGs) and double nexus in an integrated and comprehensive manner. Our approach is centered around the double nexus, linking humanitarian aid and development assistance for a more effective and sustainable response. We are committed to providing aid to the most deprived communities through substantial long-term solutions in addition to its work to improve the situation of both, the refugees and host communities by focusing on project development and improving the economic situation.

Job Responsibilities:

Program Planning and Development:

• Lead on program strategies, goals, and objectives in alignment with the organization’s mission.

• Contribute to the proposal’s development, detailed program work plans and budgets to ensure efficient resource allocation.

• Maintain comprehensive program records, documentation, and databases.

Program Implementation and Monitoring:

• Oversee the implementation of all assigned programs, to ensure a principled, timely and cost-effective manner.

• Facilitate the project programs implementation between the operations department and the program staff for the whole project programs process including implementation and financial aspects.

• Supervise and guide the program staff in their implementation of program activities and outcomes to guarantee they meet quality and impact standards.

• Identify potential risks and challenges and develop strategies to mitigate them.

• Lead TPM processes for assigned projects in collaboration with the relevant program manager.

Partnership Management:

• Maintain positive relationships with partners and donors and maintain clear communication channels to ensure effective program delivery.

• Explore and assess new program opportunities, partnerships, and funding sources.

• Play a vital role in the Organization’s partnerships and Advocacy campaigns by representing the Organization in donor and partner meetings on high levels to advocate for the needs of the Syrian community.

• Follow up on donor, partner requirements, and support the relevant program manager, if needed.

• If needed, support the program team on ad-hoc or irregular reports to the donor or partner.

Team Leadership:

• Supervise, mentor, and provide guidance to program staff, especially Program Managers (4 to 6 direct reports) and if needed to the field teams.

• Promote a positive and inclusive working environment that encourages team collaboration and professional growth.

• Uphold and champion principles of transparency, accountability, participation and ethical practices in program delivery.

Budget and Financial Management:

• Develop, monitor, and manage program budgets in accordance with donor guidelines and organizational policies.

• Ensure financial transparency and accountability in program spending.

Qualification (Education/Work Experience):

• Bachelor’s degree in a relevant field (e.g., International Development, Social Sciences, or Public Administration). Master’s degree is plus

• A minimum of 5 years of experience in program management within the humanitarian sector, preferably with a strong background in FSL, ERL and SNFI programs

• Familiarity with various donor compliance and reporting requirements.

• Proven record of successful proposal submissions for large-scale humanitarian projects

Soft Skills:

• Abilities to work actively and interact with other people.
• Strong administrative ability and organizational skills
• Excellent communication skills.
• Strong interpersonal, and cooperative working skills
• Excellent verbal and written communications skills
• Ability and willingness to maintain confidentiality.
• High attention to detail and a high level of accuracy

Languages:

• Fluency in Arabic and English and Turkish.

Soft Skills:

• Abilities to work actively and interact with other people
• Strong administrative ability and organizational skills
• Excellent communication skills.
• Strong interpersonal, and cooperative working skills
• Excellent verbal and written communications skills
• Ability and willingness to maintain confidentiality
• High attention to detail and a high level of accuracy

Safeguarding:
Children and vulnerable adults must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that ELAF shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability:
Alongside our safeguarding policy, ELAF RD is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with ELAF RD will be expected to adhere to the following key areas of accountability. Comply with ELAF RD’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behavior protocols.
Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
Report any concerns about the inappropriate behavior of ELAF RD staff or partners.

Position Code: 23-HR-10-TR-002