Programme Manager (Networks and Events)

Position Title : Programme Manager (Networks and Events)

Duty Station : Bangkok, Thailand

Classification : Consultancy

Type of Appointment : Consultant Contract until 30 June 2024, subject to extension based on performance and funding)

Desired Start Date : As soon as possible

Closing Date : 27 February 2024

Reference Code : CFA027/2024

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

ORGANIZATIONAL CONTEXT AND SCOPE:

The Bali Process on People Smuggling, Trafficking in Persons and Related Transnational Crime (Bali Process) is a non-binding and state-driven process involving 49 members (countries and international agencies), including the United Nations High Commissioner for Refugees (UNHCR), the International Labour Organization (ILO), the International Organization for Migration (IOM) and the United Nations Office of Drugs and Crime (UNODC), as well as a number of observer countries and international agencies.

The Regional Support Office of The Bali Process (RSO) was established in 2012 to facilitate the operationalisation of the Regional Cooperation Framework (RCF) to reduce irregular migration in the Asia Pacific region. The RSO supports and strengthens practical cooperation on refugee protection and international migration, including human trafficking and smuggling, and other components of migration management. The RSO is co-managed by the Australian and Indonesian Governments.

More information can be found at www.baliprocess.net.

2. RESPONSIBILITIES AND ACCOUNTABILITIES

Reporting to the RSO Coordinator for Communications, Capability and Enquiry, the Programme Manager will lead RSO’s engagement around network building, public communications, and events. The incumbent will work closely across all RSO programme areas to ensure RSO wide support for internal and external communications.

Deliverables:

• Lead the Networks and Events team to implement the RSO’s Communications and Engagement Strategy and supporting plans by working in conjunction with RSO staff and Bali Process Member States.
• Identify and conduct proactive communications and engagement activities with Bali Process Member States and RSO stakeholders.
• Manage and deliver RSO communication activities, events and informal Bali Process member gatherings including the Members Engagement Function, Constructive Dialogue and Border Forum. This should be guided through the RSO Forums & Engagement Strategy.
• Represent the RSO and actively participate in various forums such as roundtables, conferences, webinars, meetings and capacity building activities.
• Undertake research and liaison with RSO stakeholders to build RSO brand recognition and increase RSO social media followers through communications and engagement campaigns.
• Provide input and support the design of RSO publications and reports.
• Draft articles and news items for RSO as required.
• Manage the RSO Highlights, website, social media and other products as directed.
• Develop and maintain the RSO-Alumni Network in conjunction with other teams in the RSO.
• Maintain an RSO media monitoring services.
• Maintain and manage the RSO library, publication stocks and branded materials.
• Lead and support all RSO in-house design work, including photography and video production.
• Ensure all RSO templates, fonts and communications products are standardised, up to date, and are effectively and consistently utilised by staff by adherence to up-to-date RSO Style and Branding Guide.
• Strengthen and expand RSO’s social media footprint and impactful external stakeholder engagement.
• Protect and promote the RSO ‘brand’ ensuring appropriate recognition of our efforts is granted.
• Collaborate, develop and maintain cooperative relationships with other teams in the RSO, Bali Process Member States and other key stakeholders.
• Demonstrate and model a high level of ethics, accountability and personal integrity at all times.
• Perform other duties as may be assigned.

3. REQUIRED QUALIFICATION AND EXPERIENCE

Education:

• A bachelor’s degree or master’s (desirable) in a relevant field from an accredited academic institution with three years of relevant professional experience; or
• Eight years of relevant professional experience.

Experience:

• Demonstrated communications and engagement experience including knowledge of digital product development, strategy and management.
• Experience in project management and/or contract management including following necessary implementation rules and regulations.
• Demonstrated experience in achieving outcomes in a cross-cultural environment.
• Demonstrated experienced in engaging appropriately with stakeholders across a range of fields (Government, IO, NGO, Private Sector), including with senior level stakeholders.

Skills:

• Motivated by the opportunity to contribute to the work of the RSO.
• Ability to work collaboratively and build partnerships and networks.
• Ability to engage with, listen to and mobilise teams to successfully accommodate challenges and achieve beneficial outcomes.
• Proven experience in use of design software and packages including Photoshop, Adobe Plus, video editing suites etc.
• Intellectual ability and personal resilience to positively challenge conventional ways of doing things. Has the judgment and integrity to engage constructively with risk.
• Ability to achieve RSO outcomes to a high degree. Ability to work to tight deadlines and ensure RSO outcomes are delivered to agreed requirements.
• Ability to work with people from diverse backgrounds. Ability to lead, mentor and develop a team to deliver on RSO outcomes.
• Strong ability to communicate in written English, with influence.
• Demonstrated experience leading a team.

Languages:

• Fluency in English (oral and written) is required.
• Knowledge of Thai, Indonesian, Burmese and Malay is desirable (but not essential).

4. DESIRABLE COMPENTENCIES

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: demonstrate willingness to take a stand on issues of importance.
• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision; assists others to realize and develop their leadership and professional potential.

• Empowering others: creates an enabling environment where staff can contribute their best and develop their potential.

• Building trust: promotes shared values and creates an atmosphere of trust and honesty.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

• Humility: leads with humility and shows openness to acknowledging own shortcomings.

  Other

  Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

  Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.