Programme Manager

Concern Worldwide started working in DRC in 1994. Since that time we have grown into one of the leading humanitarian organisations operating in DRC with national rapid response programmes, resilience programmes, cash, WASH, food security and nutrition programmes. This is an exciting opportunity lead the implementation of our ‘AFTER’ programme. Today, 1 in 10 people in humanitarian need live in DRC- come and help us do our part.

About the role

This is a new 12-month replacement role with unaccompanied terms based in Goma, North Kivu (with 60% travel), Democratic Republic of Congo (DRC) with a salary of Grade 3 € 39,128 – 43,476

You will report to the North Kivu Area Coordinator, and will line manage AFTER Programme team, including a national project manager, livelihoods officers and assistants, gender and protection staffs and a WASH team. You will have to manage simultaneously two interventions zones and coordinate the action with our partner Danish Refugee Council (DRC). You will liaise with the Programme Director, the SAFER (rapid response) PM, M&E Manager, Gender and Protection Manager, Logistics Coordinator, Base Manager, Country Financial Manager, HR Manager.

We would like you to start as soon as possible.

Your purpose:

Concern and DRC have initiated a rapid deployment consortium (AFTER- Action Following The Emergency Response) to implement early recovery activities, including livelihoods, gender and protection response. Activities will be implemented following a rapid response, in collaboration with organizations engaged in Rapid Response Mechanism (RRM) activities. The AFTER PM will be managing the Concern part of the programme and will ensure high quality and timely implementation of all activities in line with the proposal, budget and project plan. You will furthermore ensure lessons learned are captured from this new type of programming and coordinate closely with DRC.

You will be responsible for:

Programme Management

· Provide effective and efficient management of the project implementation in line with the project proposals and donors requirements and ensure timely production and submission of project reports and budget revisions

· Promote and ensure appropriate participation and equitable access of beneficiaries and communities through appropriate mechanisms

· Participate in conducting joint assessments and planning responses together with other teams and follow up on the recommendations & assist in the development of funding proposals as relevant to support the WASH programme in North Kivu

Financial Management:

· Produce timely and accurate budgets, forecasts and budget revisions for the projects

· Manage the projects budget and ensure expenditure is in line within agreed projects plans and budgets.

· Ensure that project expenditure is undertaken in line with finance policies and procedures, and that resources are optimally utilised.

· Take overall budget responsibility for the SIDA AFTER Programme

Coordination and Leadership:

· Share information on Concern’s activities and interventions and promote good relations and collaboration with other stakeholders and actors

· Develop strategies and plans that contribute to raising the profile of Concern as an expert organization and leading actor in rapid early recovery programming

· Represent Concern within the AFTER consortium, and with local authorities and coordination bodies.

· Coordinate the programs intervention with DRC and actively contribute to workshops and meetings to maintain a strong coordination.

Monitoring and Evaluation/Accountability:

· Work closely with field teams on objectives, indicators and activities and develop clear monitoring frameworks for each project in collaboration with the M & E Manager and Programme Director.

· Maintain an effective monitoring and planning system, which informs reporting and project design.

· Work with the team to identify and document project learning and success cases and disseminate learning

· Ensure effective implementation of the M&E plan, ensuring accurate information is collected and analysed for all programme components.

· Ensure that impacts or problems are identified clearly discussed in the team and community and fed back into the programming.

· Concern is committed to increasing its accountability to different stakeholders, and particularly to beneficiaries. Working with the support of the Programme Director, you will ensure the Core Humanitarian Standards (CHS) of accountability benchmarks are understood by team members and appropriately incorporated into programme activities.

· As part of the accountability initiative, participate in the implementation of the Complaints Response Mechanism (CRM) and ensure that programme information is clearly communicated to communities.

Staff Management and Development:

· Management of the AFTER team (recruitment, workplan, evaluation, etc)

· Participate in the recruitment of the SIDA AFTER staff. This includes preparation of job requisitions and job descriptions.

· Establish clear performance objectives for each of the reporting staff and conduct formal Performance and Development Reviews (PDRs).

· Support the AFTER team in identifying training needs and help the team design and facilitate appropriate training and follow up models.

Accountability:

In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

· actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);

· work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;

· work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.

Other:

· Ensure team members are aware of core Concern policies and procedures relevant to their work, and with the support of others, carry out regular briefings on these policies, including the P4, security management, accountability etc. Contribute to the implementation of these policies.

· Together with other project teams members, ensure HIV & AIDS, inequality and risk and vulnerability are analysed, mitigated against and responded to during the overall planning, implementation and management of the project

Your skills and experience will include:

Education, Qualifications & Experience Required:

· A degree in a related field (humanitarian Aid, international development or other relevant discipline).

· At least 3 years of experience in implementing programmes in a complex emergency context, with proven experience in all cycles of the project cycle

· Experience in livelihoods, Wash and cash programming

· Experience working with partners/ in a consortium

· Good spoken and written French & English.

· A proven record of effective team and people management.

· Sensitivity to cultural differences, and the ability to work in a wide variety of cultural contexts.

· Excellent teamwork skills and the ability to build good relations both internally and externally.

· Experience of building capacity of internal and partner staff

· Experience in report and proposal writing.

· Proven financial management skills.

· Commitment to Concern’s ethos and values.

· Sound IT skills, including Word and Excel.

We would also like:

· Familiarity with logistics, HR, Finance, and administrative processes of Concern.

· Understanding and experience of mainstreaming issues of gender equity, ethnicity and HIV and AIDS into project planning and implementation.

· Proven influencing and negotiating skills with internal and external audiences,

· Experience of coordinating WASH activities

· Experience of working in remote areas

· Experience with emergency response

· Ability to organize and prioritize workload, using initiative when appropriate.

· Good team player, flexible and capable of working with a multinational country team, politically and culturally sensitive.

· Ability to cope with stress; work under pressure often to strict deadlines.

· Facilitation and interpersonal skills.

· Analytical and problem solving skills.