Program Officer, Strategy and Operations

Job Overview/Summary: The International Rescue Committee is seeking a Sr. Program Officer, Measurement and Partnerships for an Office of Refugee Resettlement (ORR) program, Switchboard. Switchboard is a one-stop resource hub for refugee service providers in the United States. Switchboard provides training and capacity-building services to ORR-funded refugee service providers in the United States, including resettlement agencies and affiliates, state agencies, ethnic community-based organizations, and others. More information about Switchboard can be found at www.SwitchboardTA.org.

The Program Officer, Strategy and Operations will be responsible for leading Switchboard’s project management and vetting process, and for supporting and supervising Switchboard’s Administrative and Editorial Manager. This staff person may be located anywhere in the United States.

Major Responsibilities:

· Supervise and support Switchboard’s Administrative Manager and Editorial Manager

· Lead the development of Switchboard’s annual and monthly workplans; coordinate team inputs to ensure all deliverables completed on time. Troubleshoot issues that may arise.

· Lead vetting process to ensure all Switchboard materials have been copy-edited and reviewed for branding by Editorial Manager; approved by content experts; and approved by federal reviewers

· Together with Program Officer, Partnerships, ensure payments to consultants and vendors are issued accurately and efficiently by Administrative Manager

· Assist with writing and dissemination of donor and external briefings, semi-annual reports, monthly reports, and other materials as requested.

· Participate in Switchboard’s data analysis and action planning processes led by monitoring and evaluation (M&E) staff

Other duties as assigned.

Job Requirements:

· Bachelors and/or Master’s Degree in related field (or equivalent experience)

· Minimum of 3 years of professional experience in project management, strategy, operations, or similar field

· Demonstrated experience managing complex projects

· Demonstrated commitment to data-driven programming

Preferred Experience and Skills:

· Familiarity and/or experience with ORR-funded refugee resettlement and integration programs

· Familiarity and/or experience with technical assistance, capacity-building, and/or training programs

Working Environment: Standard office and/or remote working environment. This role may require working remotely full or part time and part time remote employees may be required to share workspace.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**

Commitment to Diversity and Inclusivity:** IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who have lived experience as refugees or other populations the IRC serves.

Equal Opportunity Employer:** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.