Program Officer, Planning

**Job Overview/Summary:**The International Rescue Committee is seeking a Program Officer, Planning for an Office of Refugee Resettlement (ORR) program, Switchboard. Switchboard is a one-stop resource hub for refugee service providers in the United States. Switchboard provides training and capacity-building services to ORR-funded refugee service providers in the United States, including resettlement agencies and affiliates, state agencies, ethnic community-based organizations, and others. More information about Switchboard can be found at www.SwitchboardTA.org.

The Program Officer, Planning, will help advance Switchboard’s monthly and annual workplans, problem-solve to address workplan challenges, maintain project management tools, and collaborate with Switchboard teams to achieve programmatic goals. This staff person may be located anywhere in the United States.

Major Responsibilities:

• Lead the development and maintenance of Switchboard’s annual and monthly workplans.
• Coordinate with project leads for individual deliverables (webinars, toolkits, research products, etc.) to ensure all deliverables are completed on time and at a high standard of quality.
• Troubleshoot issues that may arise, including delays, miscommunications, changes in direction, etc.
• Maintain Switchboard’s project management platform, Airtable, including by tracking and updating all deliverables and making overall system enhancements.
• Support Sr. Program Officer, Strategy in managing the review and vetting process for all Switchboard deliverables to ensure webinars, toolkits, research products, etc. are produced at a consistently high standard.
• Together with Partnership Team, manage the workplans of sub-award partners:
  • Integrate partner workplans into overall Switchboard workplan and project management platform.
  • Monitor partner progress and collaborate with SPO, Strategy to correct issues, as needed.
  • Attend and participate regular partnership meetings.
  • Provide feedback to partners regarding deliverable quality and timeliness.
• Coordinate with Monitoring Evaluation team to ensure the workplan is advancing in accordance with identified program targets.
• Provide coverage for Sr. Program Officer, Strategy when out of office.
• Other duties as assigned.

Job Requirements:

• Bachelor’s and/or Master’s Degree in related field (or equivalent experience)
• Minimum of 3 years of professional experience in project management, strategy, operations, or similar field
• Demonstrated experience managing a detailed workplan utilizing a project management platform.
• Organizational skills and a passion for keeping projects on track
• Ability to adjust to changes in workplans with flexibility, patience, and a solutions-oriented attitude
• Excellent problem-solving skills including ability to independently identify project management issues, assess options, and recommend solutions
• Preferred: Familiarity and/or experience with technical assistance, capacity-building, and/or training programs and/or refugee resettlement stakeholders including federal agencies, service providers, and technical assistance providers

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.