Program Officer, Monitoring and Compliance

Job Overview: The Program Officer, Monitoring, and Compliance sits within IRC Headquarters Resettlement, Asylum and Integration (RAI) Department which manages programming that serves refugees, asylum seekers and other types of newcomers.The Program Officer, Monitoring, and Compliance supports the overall quality assurance and compliance of the ORR Funded Programs. This position will lead onsite and remote internal monitoring of programs across the IRC offices and affiliates. In coordination with the Senior Program Officer, Monitoring and Compliance, they will develop, implement, and maintain the monitoring and evaluation framework used to maintain donor compliance, tracking compliance metrics, and ensuring high quality program implementation standards. They will ensure to align protocols and procedures with the overall goals of the core program as well as RAI’s strategic objectives, within Resettlement, Asylum, and Integration (RAI) Department.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Support the development, implementation and maintenance of the IRC’s monitoring framework which includes case file checklists, client home visit and staff interview questionnaires among others.
• Lead and conduct on-site and remote monitoring visits to IRC’s US offices and affiliates. This includes producing a final narrative report which aligns with donor guidelines.
• Lead and complete follow-up desktop review and reports to ensure final compliance with internal and funder monitoring findings.
• Support the preparation of quantitative and qualitative reports on office performance. Collaborate with resettlement team members to identify training needs based on monitoring results.
• Support compliance with donor requirements including tracking grant commitments across the network; review, editing and submission of reports in a timely manner.
• Support staff across the network with donor monitoring preparation by assisting with review and organization of materials and management of deadlines.
• Provide consultation, guidance, and recommended resources in response to questions and technical assistance requests.
• Assist with the development and submission of grants management documents including continuation proposals and semi-annual project reports.
• Support the development and delivery of trainings related to designated area of expertise, to include webinars, self-paced e-learning, online courses, etc.
• Analyze trends across the network using relevant data sources and advise Senior Program Officer on best course of action.
• Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree in social work or related field of study required.

Work Experience:

• Advanced skills in MS Excel, data visualization and use of databases.
• Must be able to communicate clearly verbally and in writing in a motivational manner.

Demonstrated Skills & Competencies:

• Successful candidates must possess deep knowledge and experience working with refugee resettlement programs.
• Deep knowledge of the Department of State’s Bureau for Population Refugees and Migration Reception and Placement Program, and the Office of Refugee Resettlement funded programs and their guidelines
• 3+ years working on the preferred communities with emphasis on managing compliance.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Ability to work both independently and in a dynamic, cross-functional global team structure
• Demonstrated ability to work effectively with stakeholders at all levels
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Strong organizational and time-management skills; proven ability to prioritize and deliver on time
• Highly Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Strong analytic problem-solving skills
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 35%.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.