MENA AI JOB DESCRIPTION SUMMARY

The International Rescue Committee (IRC) is seeking a Program Officer, Instructional Design to support its “Framework” program, which focuses on addressing labor trafficking in the United States. The primary responsibilities include conducting learning needs assessments, establishing objectives, and developing multimedia content such as eLearning modules and job aids. This role ensures all training materials adhere to adult learning principles, remain trauma-informed, and are effectively managed within a Learning Management System. Additionally, the officer will facilitate training sessions, evaluate program efficacy, and collaborate with subject matter experts to standardize educational products. The position offers a flexible working environment that accommodates both remote and standard office settings, specifically noted for New York, NY. This is a professional role requiring at least four years of experience in instructional design or a related field. Finally, the annual salary for this position is range-bound between $70,000 and $80,000, depending on the candidate’s skills and location.

Original Job Description

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Job Title: Program Officer, Instructional Design (Framework)

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Job Overview/Summary: The IRC is seeking a Program Officer, Instructional Design to join an established Learning and Instructional Design team. This position will support Framework, a Department of Justice Office of Victims of crime training and technical assistance program designed to build nationwide capacity to address labor trafficking in the United States. The role may also support other RAI learning initiatives, providing instructional design services and products across the department.

MAJOR RESPONSIBILITIES:

Work closely with the Deputy Director of Framework and subject matter expert teammates to conduct learning needs assessments, establish learning objectives, and design and develop learning content
Develop eLearning modules, job aids, and other multimedia learning tools
Ensure training and learning resources are developed and delivered on time and are steeped in best practices and proven principals of adult learning and pedagogy
Ensure that all training, technical assistance and capacity building resources are steeped in trauma-informed practice and universal accessibility
Ensure that all training resources are stored, organized, and accessible through the Learning Management System
Evaluate training for efficacy and adjust methodology and materials as needed to improve understanding of information
Review drafted materials and support Framework staff in the enhancement of products through informational and visual standardization
Contribute content to newsletters and other audience communications
Support Framework Learning Collaborative and facilitate training sessions as needed
Support other IRC learning initiatives as needed

KEY WORKING RELATIONSHIPS:

Position reports to: Senior Director for Learning

Position directly supervises: N/A

Indirect reporting: Deputy Director of Framework

Other internal and/or external contacts: Works closely with internal and contracted subject matter experts, may have a communication role with funder (OVC) on an as needed basis

JOB REQUIREMENTS:

Bachelor’s Degree in instructional design, education, or other relevant field (or equivalent work experience and/or certification)
Graduate degree highly desired
Minimum four years of experience developing and implementing training, technical assistance, capacity-building, or education programs
Experience developing innovative virtual multimedia trainings, such as webinars, online courses, self-paced e-learning, etc.
Proven ability to develop training curricula, help documentation and other support materials
Deep understanding of instructional design principles (including adult learning theory)
Instructional Design certification preferred
Experience contributing to program monitoring and evaluation (data collection, management, and reporting)
Deep experience with Learning Management Systems (LMS)
Experience with webinar software
Top-notch writing, editing, and presentation skills
Proficiency with eLearning content creation software, audio/video editing tools, and the MS Office suite
Ability to work independently and meet strict deadlines in a fast-paced, detail-oriented environment
Fast learner, creative problem solver
Experience engaging with subject matter experts and building collaborative trainings
Excellent interpersonal and communication skills: ability to effectively liaise with colleagues on all levels in a multicultural environment
Familiarity with anti-trafficking programming a plus

Language Skills: English language fluency, additional languages spoken by IRC staff and/or clients a plus

Working Environment: Standard office and/or remote working environment. This role may require working remotely full or part time and part time remote employees may be required to share workspace.

Compensation: (Pay Range: $70,000 – $80,000) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.