Program Manager, Monitoring and Compliance

Job Overview:

The Monitoring and Compliance Program Manager sits within IRC Headquarters Resettlement, Asylum and Integration (RAI) Department which manages programming that serves refugees, asylum seekers and other types of newcomers.The Program Manager’s primary responsibilities will focus on programmatic monitoring, tracking, logistical and administrative work. The Program Manager for Monitoring and Compliance will work in close collaboration with the Senior Program Officer, Monitoring and Compliance, and other program officers on the Resettlement team.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Prepare monitoring follow-up reports through desk monitoring activities, analysis of findings and development of recommendations.
• Track trends across internal and donor office monitoring and produce quarterly reports for dissemination to RAI Senior Leadership Group.
• In collaboration with program officers, manage monitoring calendar and ensure activities stay on track.
• Support editing and submission of quarterly reports in a timely manner.
• Support proposal development by gathering data, drafting and editing annual proposal materials.
• Support the development and delivery of trainings related to designated area of expertise, to include workshops, webinars, self-paced e-learning, online courses, etc.
• Analyze trends across the network using relevant data sources and advise Senior Program Officer on best course of action.
• In collaboration with the Senior Program Officer, Monitoring & Compliance, update monitoring tools and manuals to ensure efficient and accurate data collection.
• Conduct on-site monitoring, as assigned.
• Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree in social work or related field of study preferred.

Work Experience:

• Relevant professional experience in human services field required; minimum of two to three years’ experience strongly preferred.
• Demonstrated command of databases, MS Excel and evidence-based decision making.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
• Strong command of Microsoft Office applications (Word, Excel, Outlook), especially MS Excel; ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.