Program Manager (Manager de Program), Moldova

POSITION SUMMARY

HIAS Moldova is seeking a Program Manager to join its small, yet growing and dynamic team based in Romania. The Program Manager manages and oversees implementation of program activities within HIAS’s framework which are: Mental Health and Psychosocial Services, Economic Inclusion, Gender Based Violence Programs and Localization and Civil Society Strengthening. This position leads in the coordination processes internally and with external partners to get humanitarian assistance for HIAS beneficiaries. The Program Manager will also support the Country Director in the coordination and management of the current programs, upcoming or new projects that contribute to the protection of the population of concern.

ESSENTIAL FUNCTIONS:

• Lead the development and implementation of activity work plans and budgets, ensuring effective implementation and achievement of priority initiatives and activities.
• Organize and manage donor contract requirements, program planning and implementation from start to completion of project periods with keenness to deadlines, milestones, and processes.
• Identify programmatic local partners and develop frameworks for equitable partnerships, agreements, relations and projects development.
• Provide oversight of program implementation and execution of program plans via regular financial, program tracking reports and M&E data related to monitoring program performance.
• Conduct field monitoring visits to program locations.
• Supervise Program Managers and actively be involved in provision of feedback and resolution of problems/challenges during implementation.
• Manage internal coordination processes to facilitate the necessary resources to develop and implement HIAS programs.
• Manage external relations with civil society networks, government, community and UN agencies coordination mechanisms for the Ukraine response in Moldova.
• Review and advise on current programming models in consultation with Country Director to enhance HIAS’ services to refugees.
• Participate in thematic meetings with other implementing partners whenever called upon or needed.
• Coordinate the timely preparation of comprehensive and statistical reports requested by donors, plans for proposals and other projects documents.
• Review program reports prepared to determine progress and programmatic issues that require resolution
• Follow up and monitor accomplishment of activities, goals, and timely reporting to donors, according to the schedules agreed.
• In support of HIAS Business Development initiatives, provide oversight in technical conceptualization and writing of high-quality technical proposals for funding.
• Provide guidance and facilitate an integrative multi-sectorial approach provided by HIAS which employ community based approaches to Protection and use a localization lens of strengthening local actors.
• Ensure contingency plan is up to date and all employees are familiar with it.
• Mentor staff to ensure high levels of motivation, commitment, capacity, and team work in support of successful program implementation.
• Ensure services to beneficiaries are offered in a professional and ethical manner.
• Support HIAS Operational Framework on Accountability to Affected populations.
• Oversee the implementation and application of HIAS’ standard operating procedures are done in line with HIAS’ policies on safeguarding to beneficiaries’ children, adults and staff.
• Performs other duties assigned by the Country Director.

QUALIFICATIONS & REQUIREMENTS:

• Graduate degree in Social Sciences, Project Management, Master’s degree desired.
• A minimum of 9-11 years of working experience, preferably with an INGO.
• Minimum of 5 years in Management.
• Knowledge of Accountability to Affected Populations framework.
• Knowledge of Localization and Community Based Protection approaches.
• Excellent organizational and problem-solving skills required.
• Responsible, Professional and with Integrity.
• Ability to work with people from different culture settings.
• Ability to work effectively with teams.
• Excellent interpersonal, written and oral communication skills.
• Experience working with vulnerable populations, especially refugees or asylum seekers.
• Fluency in English and Romanian (oral and written). Knowledge of Ukrainian or Russian is an asset.
• Knowledge on Computers; Ms-Office, Email and Internet.
• Must have the rights to work and live in Moldova.

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.