Program Manager, Leader Development & Support

Start Date: Flexible

Benefits: Annual, full time (40 hours/week) salary $68-78k with some flexibility for candidates with extensive experience. Includes fully paid health, dental and vision benefits. Options around platinum HMO / PPO plans (with HSA option), vested retirement with matching contributions. Unlimited time-off. Opportunities for significant performance pay increases.

Deadline: Rolling. Application review and interview cycles begin in March.

HOW TO APPLY 

Please submit your resume and written responses to the following questions (maximum of 3 pages total):

• What is most compelling to you about HNC or our approach?
• Why do you believe you would be successful in this role?
• The majority of leaders HNC works with are executive leaders of color, and they often experience unique challenges raising dollars and growing their organization as a result of many complex factors. Given this, please tell us a bit about why you’re the right person to support leaders in navigating this complexity.
• What is your superpower? You may be good at many things, but what are you truly great at?
• What kind of workplace do you thrive in? What kind of workplace do you struggle in?

Please submit your application at https://hncollective.org/careers.

Applications will be considered on a rolling basis. Position starts as early as April with room for flexibility and is based in Denver, CO.

The Mission for this Position

The two main programs you’ll be focused on at HNC are Boot Camp and ILS (Infrastructure and Leader Support). The purpose of ILS is to provide a humane and cohesive set of supports that addresses leaders’ unique infrastructure and funding needs while the purpose of Boot Camp is to provide results-focused leadership and capacity-building training and coaching for social impact leaders.  

The Program Manager will assist the HNC team in supporting leaders and organizations throughout all areas of programming – this will include: recruitment, selections, onboarding, training, logistics, and evaluation. This person must be organized, conscientious, a skilled problem-solver, and enjoy getting to know leaders to understand their individual needs. This role is unique in that the person selected will learn and be part of supporting leaders and organizations at all stages – from a brand-new organization finding initial sustainability to established organizations taking their work to the next level. 

Through your work, you will have a direct and significant impact on nonprofits (especially those led by leaders of color) by enabling organizations to access funding that would otherwise remain out of reach and providing training and coaching that will increase their effectiveness and impact. 

Note: This position is a great fit for someone who loves working with people just as much as they love the operational & logistical side of programming and is driven by a sense of purpose to create a more equitable society. 

Position Narrative:

Overview

Your time will initially consist of learning the systems, processes, and tools we use to support leaders within our programming. You will then work with other staff members to manage these systems and work directly with a cohort of social impact leaders to ensure (1) that they feel supported and (2) that HNC is addressing their needs through coaching, training and other program improvements. You’ll also work closely with other staff to expand our reach through building new training, creating new systems, engaging in outreach to more leaders, and expanding the support we offer.

In addition to the logistics and project management required in ongoing support of leaders who are at various stages of engagement with HNC (i.e. recruitment, onboarding, in program, or offboarding) – you’ll also provide logistical support for any in-person gatherings – all of which are small retreats for 5-15 people. Note that we are very conscious of COVID safety and risk mitigation, so you will participate in planning & decisions regarding the safety of any in-person gatherings.

Onboarding and Learning

We will provide a significant amount of onboarding and training, however, you will be expected to drive your own learning process. We are committed to consistent innovation and improvement of HNC’s programming and, as someone who will be helping to manage leaders’ day-to-day, you’ll play a significant role in how this body of work evolves. Although the role will ultimately span both ILS and Boot Camp, onboarding will be very focused – starting with Boot Camp – allowing you to fully understand the span of work in one area that will help you to seamlessly use those transferable skills across programs.

Your Starting Point

Boot Camp and ILS are already highly structured programs that we are continually iterating on; you will not be creating a program from scratch and you won’t be doing it all on your own. Because our training and coaching approaches have been through numerous “continuous improvement processes” and program evaluation cycles, we are very confident in their ability to produce results. However, we are also not rigidly wedded to our approach – we are looking for someone who is both eager to understand the intricacies of what has/hasn’t worked about our approach and to push the quality of our work far beyond its current iteration. In the best case scenario, after several years HNC’s programming will look different because of your contributions and our collaborative focus on creating the best experience possible for the leaders we work with. We are committed to everyone on our team contributing where they feel the most fulfillment and have the strongest abilities – as a result, once you feel ready, you will have the ability to shape the direction your position will evolve into.

Position Responsibilities:

Planning and implementing with Program Directors 

• Supporting the logistical and programmatic needs for both the Boot Camp and ILS programs – examples may include creating materials for events, communicating with leaders, and developing event agendas.

Coaching and training leaders 

• Assessing and analyzing the training needs of leaders through conversations and check-ins.
• Assisting with coaching and training leaders in areas HNC focuses on – including but not limited to: Improved Clarity & Focus; Evaluation & Understanding Your Impact; Fundraising & Sustainable Revenue; Managing Time & Attention; and Operational Effectiveness & Efficiency.
• In collaboration with other staff members, developing new trainings according to the needs of leaders.
• Maintaining a learning and coaching platform to ensure it functions well for leaders.

Supporting leaders throughout their experience with HNC

• Building warm relationships with leaders to understand their personal and organizational needs. 
• Working with the broader team to review applications and vet leaders through a standard process.
• Onboarding and offboarding leaders and supporting them throughout their program.

Developing and implementing improvements to programming

• Alongside Program Directors, developing and implementing creative and forward-looking approaches to supporting diverse community leaders that we might employ in future iterations.
• Collaborating with the Director of Research and Professional Learning to gather, clean, and analyze data to be used to improve the quality of HNC’s programming. 
• Engaging in quarterly sessions to ensure the continual improvement and growth of our impact.

Creating and supporting annual program growth goals 

• In collaboration with other staff members, setting individual goals to deepen and improve your work. 
• Assisting in building and tracking a high quality pipeline of prospective participants. 
• Developing sources for high quality prospects by speaking to community leaders and building relationships within the social impact ecosystem.

Helping the organization with any and everything

• This could be anything from putting together IKEA furniture to grocery runs for trainings to ordering office supplies – we’re a small organization and no-one (the ED included) considers themselves above any kind of work.