Program Manager (Global Transaction Banking)

JOB PURPOSEThe role of the Program Manager is to plan, execute, track and implement numerous projects within the baseline timeframe, budget and scope parameters, including overseeing the quality and compliance controls throughout the project life-cycle. Responsibility includes the ownership of the business requirements, vendor management, and end to end program success criteria for a portfolio of projects.KEY RESULT AREASDeliver projects to meet organizational objectives and project success criteria.Guide stakeholders in envisioning and scoping projects, perform project planning, task sequencing and define team roles and responsibilities.Perform project management activities such as planning, scheduling, tracking and reporting – status, quality, risk.Co-ordinate team resources to complete assigned tasks within project/BAU targets.Assist in preparation of project & annual budget.Ensure capacity planning is performed regularly to ensure adequate system resources are available to support changing demands.Provide technical guidance, information and instruction to other staff requiring broader subject knowledge.Ensure systems meet functional requirements and standards.Member of the program management office.Interacts with project stakeholders from business, technology, operations, enabling units, 3rd party representatives, and senior management.Work with team members participating in shadowing and training activities and ensuring continuity of deliverables.Adhere to project management, information controls and security frameworks/procedures, including change and incident management process.Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.Ensure management is informed of risks, issues, project/activity status, and team accomplishments.Recognize team achievements and share success, promoting high performing teams.Performing root cause analysis & tracking to closure of program risks and issues. Recommend mitigation plans and solutions to program obstacles.KNOWLEDGE, SKILLS AND EXPERIENCEExcellent program and project management experience.Ability to manage diverse teams drawing on different skills to enable strong team results. Excellent information systems understanding with ability to lead root cause analysis and closure.Business and technical experience in the financial services domain.Experience in flow banking business (GTB) is a plus as well as overall corporate banking experience.15+ years��� experience in the banking industry of which 7-8 years in team, project and program management.Strong organizational and presentation capability.Take initiatives in implementing strict project / program management guidelines and disciplines.Guide all the project teams in delivery of applications and solutions.Functional and technology knowledge on major banking applications.Senior Stakeholder Management.15+ years of experience.