Program Manager, Early Employment & Career Development

POSITION SUMMARY:

The Program Manager, Early Employment & Career Development ensures that all refugees resettled through HIAS’ affiliate network who are served with initial Economic Inclusion programming through the Matching Grant, Refugee Career Pathways, Employer Engagement Program and other related employment programs (e.g., Digital Literacy) receive effective, humane and high-quality initial employment services. With the Assistant Director, Employment & Career Pathways, they are responsible for the ongoing management and oversight of all deliverables required by federal and private funders. They work closely with other U.S. Programs and Development colleagues to identify additional funding opportunities that will strengthen program success. They provide expert guidance to colleagues at both headquarters and in the field, and they will support refugees in attaining access to initial employment and career advancement, meeting or exceeding the outcomes sought by the grants. Examples of this work include developing strong career pathways and employer partnership placement outcomes, and identifying opportunities to expand HIAS’ Economic Inclusion programming, which also includes asset building and overall financial capability, as well as microenterprise.

The Program Manager, Early Employment & Career Development plays a leading role in building partnerships with companies that support Economic Inclusion programming, including employers interested in hiring refugees and companies interested in supporting with other programmatic core services (e.g., companies with digital language learning and job readiness software). They demonstrate familiarity and aptitude for grasping other programs that intersect with employment and education programs (e.g., Reception & Placement, Preferred Communities) and/or functional areas (e.g. education, cultural orientation, etc.), and lead the implementation of the program with associated training, monitoring and related responsibilities.

ESSENTIAL FUNCTIONS:

• Manages employment programs and services provided by specified HIAS affiliates through the development and provision of program documents (standards, guidelines, case management tools, financial management), review of affiliate reports and documentation, on-site monitoring and regular written and oral communication with affiliate program management and staff.
• Provides technical support and training to affiliates on fulfilling the requirements of the employment programs by developing and conducting regular remote and in-person, group and site-specific training.
• Contributes significant time to program design, resource development and exploration of private support and partnerships for benefits of affiliate partners to strengthen and expand employment programming.
• Conducts on-site monitoring visits to affiliate locations, writes reports on such monitoring and follows-up with affiliates on implementation of corrective actions and recommendations in HIAS and federal monitoring reports.
• Conducts assessments with local affiliate partners to identify gaps in services and resources; analyzes findings and uses them to design new programs and resources and identify and apply for new funding opportunities.
• Designs program materials, such as case management tools, digital training courses and curriculum for use by affiliate staff when working with refugees being served by the employment programs.
• Develops and compiles (in collaboration with affiliates, other HIAS program staff and corporate partners) outreach, educational, informational, monitoring, training and other program materials for use in ongoing program activities.
• Prepares periodic written program reports for submission to federal and private funders; prepares application materials.
• Helps in building out HIAS’ digital literacy expertise, including direct participation and supervision in developing new resources and programming, providing technical assistance to International Programs and other U.S. resettlement partners, and testing digital collaboration tools that enhance employment programming.
• Responsible for monitoring the budget-versus-actual reports from Budget & Fiscal Compliance and adjusts vis-a-vis affiliates throughout the year.
• Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• Undergraduate degree required; graduate degree preferred.
• 4-6 years of relevant experience.
• Experience working with refugees and immigrants and other diverse cultures and populations.
• Previous work on federally funded programs preferred; knowledge of or experience with U.S. Refugee Admissions Program preferred.
• Experience with data analysis, grant writing, research and monitoring preferred.
• Experience with writing Standard Operating Procedures (SOP) on policies, processes and standards needed for programs to succeed.
• Excellent oral and written communication skills.
• Good proficiency in Microsoft Word, Excel and PowerPoint.
• Self-starter able to manage and implement all functions of a multi-faceted program; excellent analytical skills and ability to multi-task.
• Highly organized, detail-oriented, with ability to meet strict deadlines.
• Must be able to travel domestically, as needed.
• Travel, to include travel to insecure operating environments, may be required.

HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening or HireRight.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.