Program Manager

Müslüman Eller Derneği (Muslim Hands Turkey) is a relief and development non-government organization established in 2019. In partnership with Muslim Hands International, a group with 27 members around the globe and the experience of more than 29 years, Müslüman Eller Derneği strives to work for the betterment of humanity regardless of race, ethnicity, or gender. Müslüman Eller Derneği aims to mobilize resources and provide a platform to International NGOs and donors, by engaging trustworthy Turkish organizations at both local and governmental level, focusing on the intervention areas of Education, WASH, Health, Emergency, Food Security and Livelihood. Our objective is an impartial, efficient, and wholly transparent process that ensures that donations and aid reach the marginalized groups and people that really need them.

This is an exciting time to join our mission, being a part of an international NGO with over 29 years’ experience across 52 countries. Muslim Hands Turkey is undergoing new and positive changes as we are building the capacity of the office, looking to implement new and innovative projects alongside opening new fundraising channels. This role is seen as pivotal to the long-term vision for Muslim Hands Turkey.

Job Title: Program Manager

Location: Istanbul, Turkey

Job Type: Full-time

Job Description:

Muslim Hands Turkey office is seeking a Program Manager to oversee the planning, implementation, and monitoring of our programs in Turkey. The Program Manager will report to the Country Director and Head of Operations and will be responsible for ensuring the effective delivery of programs that align with the organization’s mission and objectives.

Responsibilities:

• Develop and oversee the implementation of program plans, ensuring alignment with the organization’s strategic goals and objectives.
• Develop and manage program budgets, ensuring compliance with donor requirements and organizational policies and procedures.
• Provide guidance and support to program staff, ensuring effective coordination and collaboration among team members.
• Ensure the timely and accurate monitoring and reporting of program activities and results, including the preparation of donor reports and other program-related documentation.
• Develop and maintain relationships with donors, partners, and other stakeholders, ensuring effective communication and collaboration.
• Support the development and implementation of monitoring and evaluation (M&E) plans, ensuring the effective use of data to inform program design and decision-making.
• Engage with our partners and government line ministries on developing and ensuring adherence to minimum humanitarian standards in the implementation of projects.
• Ensure compliance with all relevant laws and regulations, including those related to funding and program implementation.
• Makes recommendations based on emerging trends, expansion opportunities, viability of partners, and internal operational process improvement.
• Collaborate with the Country Director and other department heads to ensure alignment and coordination of program activities.
• Ensure effective use and management of IT and other organizational resources.

Qualifications:

• Turkish National
• Master’s degree in international development, social sciences, or a related field.
• At least 7 years of experience in program management, preferably in an NGO or international development context.
• Strong knowledge of program management principles and practices, including project design, implementation, and evaluation.
• Strong interpersonal and networking skills, with the ability to build and maintain relationships with diverse stakeholders.
• Excellent written and verbal communication skills in English and Turkish, with the ability to communicate complex information in a clear and concise manner.
• Strong analytical and problem-solving skills, with the ability to use data to inform decision-making.
• Ability to work independently and as part of a team, with a results-oriented approach.
• Willingness to travel within Turkey and internationally as needed.