Program Manager

Location: Gaza

Reports to: Country Representative

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, officers’ coordinators, and directors to guide their practice and conduct.

The Code is organized into categories, as follows:

1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, colour, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
2. Provide a positive and valued experience for those receiving service within and outside MedGlobal

JOB SUMMARY

As a small but rapidly growing global health organization, we are looking for a full-time program manager who will play a key role through providing management of programs and support to the Gaza team team. The program manager contributes to the Medglobal] by overall daily expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Manager has the following responsibilities and duties:

Project Planning and Implementation

• Responsible for collecting projects’ needs and risk assessments.
• Create detailed work plans which identify and sequence the activities needed to successfully complete the projects. Lead the development and review of annual and quarterly projects work plans.
• Create curriculum, training materials, ensuring quality of materials and activities for each project.
• Oversee and manage the implementation of MedGlobal projects, ensuring that technical quality and standards are considered and respected during project(s) implementation
• Ensure strategic program planning for upcoming program cycles in line with available funding, and identify funding gaps where needed
• Ensure Standard list of medications, medical equipment and consumables in accordance with WHO’s commodity list.
• Ensure timely achievement of the project’s activities, goals, and objectives.
• Oversee all program management functions including planning, management, reporting, budgeting, and supervision
• Responsible for developing policies, processes and standards within respective areas
• Ensure implementation of activities as per the work plan and all related documents and logistics are prepared and approved.
• Provide clear guidance and support and ensure implementation plans, policies and requirements are properly communicated to all program staff.
• Ensure quality control processes and tools are developed ensuring technical and performance quality standards are upheld.
• Ensure that relevant beneficiary data is collected, compiled, analyzed and distributed and that relevant assessments are conducted in the project area

Program Coordination and partnerships

• Maintain contact with Partner NGO(s) for issues including staffing and supply issues, volunteer transportation and accommodation, and troubleshoot any potential issues.
• Nurture and expand contact with local partners, local authorities, and local communities’ leaders in the project’s supported areas.
• Facilitate weekly senior management and monthly program review meetings to review project progress and performance based on quarterly work plan/Procurement Plan.
• Represent the organization in cluster and coordination meetings with the other implementing partners and other meetings as necessary.
• Represent MedGlobal at the various countrywide, regional, and local meetings of the UN and other refugee agencies.
• Build partnerships with other NGOs and continue to investigate resources available in the area.
• Communicate and meet with interested parties regarding potential activities, including potential or current donors
• Increase the visibility and credibility of MedGlobal’s program in the area and maintain close relations with all relevant stakeholders including other local and international organizations.

Finance & Logistics management

• Work closely with the Finance Desk Officer on the monthly spending reports and all the required documentation per organization policy, in coordination with MedGlobal procurement threshold and Finance Manual.
• Work closely with the Finance Desk Officer and program team on the preparation of the projects’ budgets and monthly forecasting reports and control budget expenses to prevent over and under spending.

Administration/HR

• Participates in the selection, follow up of doctors, clinical officers, nursing and medical related staff in cooperation with the different supervisors, and the HR department.
• Ensures that job descriptions of all medical staff are properly done and updated and staff understand their responsibilities.
• Ensures that all medical staff promote and maintain confidentiality regarding all patient cases, records, informed consent in case of need to transfer data or take photos.
• Perform additional duties at the request of the Program Coordinator.
• Update the head office on the country’s security situation that may affect the projects’ implementation.

Requirements and Skills:

Program manager should have the following skills, education, and experience:

• A minimum of a Bachelor’s degree in Public Health or any relevant fields .
• At least 4 years of relevant experience with an international non-profit organization in a clinic, hospital, or public health department.
• At least 2 years of working experience in emergency response projects/programs will be an added advantage.
• Experience with principles and guidelines of program planning and implementation.
• An extensive network of contacts in Gaza local authorities, UN agencies, INGOs and NGOs.
• Experiencing project proposals, budgeting methods, report writing and generation.
• Experience with computer systems and related software applications.
• Willingness to work in a low-resource setting with potential security risks.
• Excellent attention to detail and strong organizational and project coordination skills.
• Fluency in English.
• Flexibility and ability to work under pressure.