Program Coordinator, Preferred Communities

POSITION SUMMARY:

HIAS seeks a Program Coordinator, Preferred Communities to coordinate data collection and reporting in the Preferred Communities (PC) program and provide administrative and programmatic support for the PC team, in close collaboration with the Program Manager, Preferred Communities. The program is funded by the Office of Refugee Resettlement within the Department of Health and Human Services. The Program Coordinator, Preferred Communities will manage the collection of data related to the PC program. This may involve working with HIAS affiliates to ensure accurate and timely data submission. Additionally, they will be responsible for cleaning and organizing the collected data to ensure its quality and reliability. They will also provide technical support to the HIAS affiliate network. This support may involve troubleshooting data collection and reporting issues and assisting with data-related queries. This position also engages with HIAS’ headquarters support departments, HIAS Affiliates across the country, U.S. National Resettlement Agencies (RAs) and other stakeholders to ensure high quality and responsive refugee programming across the HIAS network.

Note, this is a temporary position that starts ASAP and ends September 29, 2024, with possible extension.

ESSENTIAL FUNCTIONS:

• Responsible for collection, cleaning and reporting of program data relevant to PC, including complementary projects funded by corporate or private donors.
• Communicates with HIAS affiliates to verify the accuracy of data and gather missing information.
• Uploads the data to the ORR database system.
• Provides data on the PC program and other holistic programs to the Executive Leadership Team, as well as the Policy & Advocacy, Communications and Development departments as needed.
• Provides technical support to the HIAS affiliate network, which may include troubleshooting data collection and reporting issues, providing guidance on data management best practices, and assisting with data-related queries.
• Assists the PC staff and other relevant staff with data for monthly and semi-annual reports to ORR, as well as reporting to private funders.
• Assists with creating materials (program forms and documentation, promotional materials, curriculums and more) and adapting them for different linguistic and cultural groups in the HIAS network.
• Supports the Preferred Communities team with programmatic reports, including collecting information, analyzing data and writing reports for funders.
• Provides support for other social inclusion program functions as needed.
• Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• Undergraduate degree required, ideally in Social Sciences, Information Systems or related field.
• 2-3 years of relevant experience connected to data analytics.
• Experience using data visualization tools, such as PowerBI or Tableau.
• Knowledge of U.S. Refugee Program required; previous work experience at a national resettlement agency or resettlement affiliate is an asset.
• Previous personal experience with refugee resettlement or migration will bring a valuable perspective to this role.
• Excellent computer skills, including data entry and data analysis; proficiency in Microsoft Word, PowerPoint and Excel.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills to maintain key relationships with program staff at HIAS affiliates and other national voluntary agencies.
• Well-organized and detail-oriented; ability to work under pressure and meet deadlines.
• Self-starter able to manage and carry out varied functions of multi-faceted program.
• Travel, to include travel to insecure operating environments, may be required.

HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening or HireRight.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS.We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel**.** Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies.All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.