Program Coordinator (International Position)Pool

General job description

• The Program Coordinator is responsible of providing overall coordination and supervision of AAH’s programming in Syria, including regular analysis of progress against operational outputs and monthly budget reviews,
• By coordinating with the Technical Coordinators, reviewing management systems and proposing appropriate improvements, she/he contributes to the coordination, standardization and quality of AAH’s programming across projects.
• She/he contributes to identify, develop and implement AAH’s country strategy, including relevant participation in identifying new potential interventions and in drafting proposals.
• She/he will work under the hierarchical and operational supervision of the Deputy Country Director – Operations. From the functional point of view, she/he will be supported by expert technical staff operating in HQ

Key activities

Objective 1: To provide overall coordination and supervision of AAH’s programming in Syria in accordance to Donors, Sectors, National Ministries’ standards, and to AAH’s mandate, guidelines and policies

Program coordination and supervision(General)

• Supervise, monitor and ensure the planning, implementation and quality of work throughout the program and projects activities in accordance with relevant humanitarian guidelines, policies and national and/or international standards
• Ensure the projects abide by AAH mandate, values, and internal rules as well as to local cultural and legal rules
• Ensure that all the steps of the projects are agreed with local authorities, partners, and relevant stakeholders (including for Donors’ approval, if needed)
• Carry out regular monitoring, evaluation, and analysis of progress against operational outputs in coordination with program and technical teams and ensure corrective actions are taken, whenever necessary
• Regularly evaluate and report on issues and risks arising from the program and project activities, including security and reputational risks, and contribute, in coordination with relevant departments, to develop and implement mitigation strategies and recommendations for operational improvements
• Ensure the proper budget follow-up of projects and carry out regular budget reviews in coordination with program and finance teams and ensure corrective actions are taken, when necessary
• In collaboration with MEAL team, ensure the development of overall Results Frameworks /M&E Plans in all projects
• Undertake regular travel to the areas of intervention engaging in on-site program monitoring and overseeing the implementation of activities at field level to ensure and enhance program effectiveness and quality
• Support in the coordination, preparation and management of donor visits

Program coordination and supervision – Program team

• Provide Technical support to the program team to ensure agreed project objectives are met in an efficient and timely manner according to AAH and Donors’ policies and procedures
• Maintain overall oversight of administrative, financial, procurement, monitoring and evaluation and management systems of program team to ensure the timely, quality and effective implementation of the program and projects activities
• Support and advise the Program team in the implementation of the projects; and facilitate the decision-making process, budgets burnt rate, monitoring of the achievement of the activities and deliverables, and any other operational and management issues
• Provide support to Program Managers through regular field visits
• Ensure that program team is timely preparing and submitting project reports (monthly, APR, BFU, reports for Donors, etc.)
• Ensure that program team is collecting and properly archiving all support documents and sources of verifications

Objective 2: To contribute in identifying, developing and implementing AAH’s country strategy, including relevant participation in identifying new potential interventions and in writing proposals

• Contribute to the identification of needs and context analysis for the formulation of the Country Strategy
• Contribute to the development and implementation of the Country Strategy
• Play a key role in the implementation of the agreed Country Strategy ensuring the smooth running of AAH program and project activities
• Develop annual action plan according to mission strategy and conduct regular review of the plan to ensure new strategic orientations are taken into consideration and are implemented by the program team
• Contribute significantly to the identification of needs and planning of assessment for the development of new proposals
• Contribute to the development of new concepts and proposals under the supervision of the DCD – Support/Operations, DCD Programmes, business Development Manager and Technical Coordinators
• Contribute to the preparation of complete, accurate and realistic budgets for donor proposals, to ensure that all activities are fully and accurately included in budgets

Objective 3: Representation and Coordination with relevant stakeholders (SARC, Clusters and Working Groups, Donors, National and Local Authorities, Ministries, etc.)

• Contribute to develop and maintain institutional and working relationship with Government Ministries, departments, local partners, UN agencies and NGOs
• Participate, whenever needed, in meetings with relevant stakeholders and sector Clusters and Working Groups
• Ensure projects/programs are coordinated with relevant agencies and stakeholders
• Support the establishment of terms of agreements and MoUs with partners, Ministries and others (in consultation with CD, DCD and Coordinators)
• Represents the organization towards Donors, partners, authorities and other stakeholders and ensure coordination of field visits (partners, Donors, etc.)
• Whenever needed, act as a link between the organization and its partners and ensure that partnership tools and mechanisms are in place

Objective 4: Human Resources Management: oversee the selection, hiring, management and capacity building of the program team under his/her responsibility

• Ensure management, supervision and mentoring of staff within the area of responsibility, contributing to their capacity building and career development
• Monitor and review performance and hold staff accountable for meeting the success criteria; give corrective feedback where required and take decisive action in the case of poor performance
• Support the Program Managers in the design of job adverts and job descriptions of project team; participate in their recruitment process and provide the final validation for the selected candidate
• When necessary, define, propose relevant adaptation of the program team organizational chart; and contribute to its implementation (job descriptions, etc.), in collaboration with the DCD Operations
• Gap filling of Program Managers, when necessary

Objective 5: Reporting, documentation, archiving and capitalization

• Provide regular reporting of activities to the line manager upon his/her solicitation (coordination meeting, workshop meeting, etc.)
• Ensure monthly and annual reports are produced in a timely manner by Program Managers; review and validate them
• Ensure and support for the timely production of high-quality donor reports (technical review, validation) and work in close collaboration on their preparation; review and validate them
• Contribute to the monthly situation report (SITREP) by providing relevant data related to position and team activities (consolidation of information from team members)
• Guarantee the capitalization and systematization of the innovative experiences, contributing to the technical development of the Mission, and ensure the capitalization and systematization of AAH technical departments’ experiences and lesson learned

Candidate description

• University Degree in a relevant discipline (e.g., social sciences, economics, international development, or any related field)
• Solid knowledge and experience of Project Cycle Management and strategic planning – compulsory
• three years’ proven experience as PM
• Technical knowledge of implementing emergency and early recovery interventions – compulsory
• Proven knowledge and experience in proposal and report writing (preferably for ECHO, OFDA, SIDA, GAC, OCHA, AECID, UNICEF) – compulsory
• 3 years of professional experience and leadership in management and coordination of humanitarian programs, operations and team, including at country senior management level
• 2 years of direct experience in implementing emergency and/or early recovery responses (principles, standards and coordination), monitoring and evaluation of projects, and grants management
• 2 years of direct experience leading assessments, project design and proposal writing, including budget development
• Proven experience in negotiating and advocating with authorities and donors in a post-conflict context with a strong respect of local culture and tradition
• Proven experience in working in complex emergency setting, involving conflict and internal displacement
• Prior work experience in INGOs in similar positions
• Experience and/or technical knowledge of AAH sectors of intervention (WASH, Nut & Health, FSL, Shelter, Education)
• Gender mainstreaming and minimum standards in humanitarian sector
• Protection mainstreaming and minimum standards in humanitarian sector
• Accountability to Affected Populations Operational Framework
• Knowledge of HNO-HRP process and humanitarian transformative agenda
• Knowledge of emergency standards including SPHERE
• English (compulsory working language, fluent spoken, read and written)Arabic is a plus
• High level of MS office applications (Word/Excel, power point);
• Use of statistics and GIS programs Position requires extensive field visits between project areas is an advantage

Remuneration package

We offer immediate incorporation to a dynamic international network with the following remuneration package:

Duty Station : Syria/Damascus

Not a family duty station Position

Salary: according to Action Against Hunger salary scale and according to candidate’s previous experience.

• This packaged includes:
  • Expatriate insurance (health, live, repatriation, travel, etc.)
  • Break flights/trips to defined area: (break per diem: 215 EUR)
  • Yearly holiday return flight ticket
  • Accommodation and housing expenses (in shared guest house)
  • Travel costs to and from the mission.
  • 25 working days of paid leave per year.
  • Extra per month and per child (Under 18 years old): from 100€ to 225€ monthly (according to standard list of Action Against Hunger -Spain).

– Candidates may be contacted for other suitable positions within Action Against Hunger.

– Due to the high-number of application received, only potential applicants will be contacted.

-Applications will be assessed and vacancy might be closed before the end of the announcement as per qualifications availability.
– The organization is committed to the principles of non-discrimination and diversity and is particularly interested in receiving applications from a broad spectrum of qualified people.

In the process of recruitment, selection and appointment Action Against Hunger implement a range of procedures and actions including Criminal Background Checks/ International vetting/Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented