Program Coordinator – INCO Academy UK

  • Full Time
  • London, England, United Kingdom
  • INCO profile




  • Job applications may no longer being accepted for this opportunity.


INCO

About

Do you want to actively participate in the future of work in the UK while reducing inequalities? Are you passionate about new skills, new industries, and equality of opportunity? Do you want to work at the heart of a global movement, one that provides concrete solutions for individuals and employers, that creates momentum, and that focuses on a better future?

INCO Academy is a workforce accelerator that up-skills people from underserved or underrepresented backgrounds for the new economy. Through intensive training courses, we help fledgling professionals learn the hard and soft skills required to find a job in sectors shaping the new economy, such as digital & tech jobs. Since launching in the UK in 2020, our courses have already received thousands of applications, and we have awarded over $1M in scholarships to ensure that our programs are free for our learners.

INCO supports the emergence of an inclusive and sustainable economy.

  • Through INCO Academy, we prepare a new and diverse workforce to lead the world’s next big projects.
  • Through INCO Ventures, we manage VC funds that invest in the growth of social and environmental impact startups.
  • Through INCO Incubators, we run incubation and acceleration programs for early-stage impact enterprises.
  • Through INCO&CO, we help governments and corporations design powerful sustainability strategies that drive economic performance.

About the role:

At INCO Academy UK, we are committed to bridging the digital skills gap and creating opportunities for underrepresented communities to obtain roles within the tech industry. In 2022, INCO Academy UK will train an additional 600 individuals on fundamental digital skills including IT support as well as soft skills, so they can gain future-oriented jobs and navigate the workplace with confidence.

We are looking for a motivated individual to become INCO Academy UK’s Program Coordinator. The primary purpose of this role is to support the growth and development of the community of learners in our training programs, from when people apply to participate to when they have completed the training and beyond, with follow-up communications as required. You will be well organized and can manage multiple tasks at once. You also need to be system-savvy and be able to manage data with both manual and automated processes.

You will work closely with the UK Program Manager, as well as the rest of the local and global INCO team. You will support the Academy Instructors with the delivery of courses and training content. You will also interact with the Partnerships and Placements Lead who will work with the learners to support them into employment.

The contract is for 12 months, renewable.

What you’ll do:

  • Support with recruitment learners throughout the UK into our Google IT Scholarship program, in partnerships with our communications and operational teams;
  • Support with the onboarding of applicants, monitoring applications, update learner status based on acceptance, coordinate offer letters and send onboarding emails.
  • Communicate with short-listed applicants to better understand their interest in the training and ability to proceed.
  • Support with course admin, such as creating Slack/Discord groups, creating Zoom/virtual meetings and sending calendar invites to all participants.
  • Liaise with Academy Instructors to provide support, such as ensuring they have details on the learners and their skill level and are marking attendance to the courses.
  • Manage the data collection process throughout the program to facilitate a better understanding of the overall learner experience from collecting surveys, testimonials and gathering employment data.
  • Communicate with learners throughout the training and help keep engagement levels high.
  • Engage a network of specialist speakers who will join courses to provide information to learners on strategic topics. Understand which speakers are needed at which parts of the course and ensure an efficient and effective session, alongside the instructors.

Preferred experience

Basic Qualifications:

  • A minimum of 2-3 years of experience in administration and training programs, community building or marketing;
  • Strong communication skills;
  • Outstanding interpersonal skills and attention to detail;
  • Adaptability and ability to work with a wide variety of stakeholders;
  • Tech savvy and organized, to maintain efficient processes;

Personal attributes:

  • A passion for innovation and social impact. At INCO, we do the work of an NGO with the mindset of a tech startup;
  • Ability to thrive in an international environment with an entrepreneurial mindset;
  • A strong understanding and passion for Diversity and Inclusion;
  • Solid command of productivity tools (Google Suite, Slack, Discord etc.)

What you will gain:

  • A high degree of trust and creative freedom in a dynamic learning environment with a startup atmosphere in a globally growing company;
  • Collaboration with a global team that values ​​diversity, team spirit, mutual support and appreciation;
  • Onboarding and development opportunities through regular feedback, training and coaching;
  • Be part of a valuable mission and socially responsible task

INCO is proud to be an equal opportunity employer.

To apply for this job please visit www.welcometothejungle.com.


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