Product Planning Manager

Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Your future team
AIG’s Personal Insurance Strategic Planning team is at the fore-front of AIG Korea’s Personal Insurance business, focusing on overall strategic direction, planning, and management of the business. The team leads overall direction setting for our business and provides management expertise to ensure successful progress and delivery of results. Frequent interactions and collaboration with major functions such as distribution, product development, marketing, customer service, claims, etc. is a must for this team, as we design our future business direction, required initiatives, actions, and products, and overall reporting of results and trends.

Your contribution at AIG
As a Product Planning Manager, you play a critical role in ideation and planning of new products and services. Fit to customer trends and needs, market direction, distribution capacity, and product development / actuarial capabilities, are all critical requirements for this role, as you conceptualize new ideas and plans for product & service offerings of the future. Innovation and creativity are key, but the ability to combine and balance this with feasibility and marketability will be critical to you and the company’s success, and we welcome this type of mindset and thinking for this role. Organizational and attention to detail capabilities are also critical, as you will need to drive product & service idea through execution and launch. Ultimately, your successful drive will ensure that AIG Korea is a leader in new products & services innovation, as well as, maintaining market leading customer and distribution experience.

About the role:
Key Responsibilities

• Generate product idea through ideation sessions
• Develop product concept papers / Customer Value Proposition (CVP) and business cases based on identified customer needs obtained from such various means as customer survey, market research and overseas trend
• Monitor regulatory, market, and industry movements and changes for identifying new opportunities.
• Develop the product library where all the new products launched in the market place are listed up and specified in detailed manner.
• Facilitate overall product planning process in conjunction with Product Development, Underwriting, and Distribution Channels.
• Highly engage with product marketing process and preparation of distribution support materials prior to new product launching
• Liaise and communicate with key stakeholders including regional office on regular basis to share key progress made or challenges with respect to product development.

What we’re looking for:
Key Capabilities & Experience:

• Experience in product planning in the insurance industry.
• Experience with customer insight and needs analysis, aligned to product and sales & marketing needs / planning.
• Demonstrated ability and collaborative skills to function as a Personal Insurance leader within a cross-functional organization.
• Highly developed analytical, communication and presentation skills, interpersonal skills, and the ability to work collaborate with technical and non-technical business groups across the organization.
• High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate concepts and plans that resonates with internal target audience at all levels.
• Mature and proven track record in working independently and collaboratively with minimal guidance.
• An outcome-driven, creative thinker with an innovative bent to business solutions and problem solving.

A look at our Benefits

We’re proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our “Giving Back” program allows you to take up to 24 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.
We also believe in fostering our colleagues’ development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected].   Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

SM – Sales & Marketing

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Korea Inc. (South Korea)