Product Manager – MarTech

Kitopi is the world���s leading managed cloud kitchen platform – we partner with restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world���s appetite and we currently work with over 150 brands.Kitopi (pronounced: ���Kee-Toh-Pee���) stands for Kitchen Utopia. We serve as enablers to our brand partners in the food market by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging – working closely with our delivery partners to help deliver exceptional food, on our customer���s terms. We are able to achieve this with our in-built, pioneering cloud kitchen technology – a first-of-its-kind innovation.Our services have also expanded beyond the kitchen to include subscription-based meal plans, and a first-of-its-kind on-demand food court concept Mix ���N��� Match . Kitopi currently operates more than 80 kitchens across the UAE, KSA, Kuwait, and Bahrain, thanks to more than 3000 amazing Kitopians.And we can���t wait for you to join us.What You’ll DoLead our product initiatives around acquisition, discounting, retention, and referral programs including marketing automation, attribution strategies, and loyalty programsCreate the vision of a unified Martech stack and how it will support better outcomes and its customers leveraging best-in-class Martech platforms including experimentation platforms (A/B Testing), CRM, and audience segmentationOwn the product life cycle, from discovery and definition to execution, launch & iterationWork cross-functionally with engineering, design, product insights, and business partners to develop the digital Martech team roadmap, balancing long-term infrastructure investments against near-term KPIs and targets. Define detailed use cases, product requirements, and technical specs needed to support roadmap initiatives.Define metrics and KPI���s we will use to measure the success of the features your team buildsIdentify and onboard the right 3rd party solutions/partners, maintain vendor relationships, influence vendor roadmaps.What Are We Looking For ?Bachelor’s degree plus five years of related product management experience or Master’s degree with 2- 5 years experience in product managementDemonstrated industry knowledge and technical proficiency in Martech/ CRM platforms, and how these platforms influence KPIs and business outcomes.Strong communication skills; able to effectively influence a wide range of stakeholders all across the organization.So, what does it really mean to work at Kitopi?We are constantly striving to make Kitopi the best place to work, in the world. We want to empower you to be the best version of yourself every single day – we wouldn���t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included, and that they belong.While we have offices in 6 countries, we are over 75 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy against racism, bigotry, and hate.Along with offices in all the markets we operate in, we also believe in a ���work from anywhere��� policy – you get to choose the environment you want to work in the countries your role is based because we believe that will help you deliver work you���re proud of.Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world���s appetite.