Product Manager – CPaaS


Communication is our business!unifonic provides solutions for better customer engagement through a cloud-based platform. We empower businesses to engage with their people through a variety of channels, making their communication conversational, more personalized, fun, meaningful, and with ease.Product Manager – CPaaSThe Product Manager is responsible for each and every aspect of the product. Depending on the product phase. The Product Manager is wearing a different hat to make sure his/her product is guarded to achieve success. Starting with the product concept, passing through API and interface design, moving to support on pricing and go-to-market planning, and ending acquisition and revenue ownership. The Product Manager is having full autonomy and responsibility to grow their products and is leading the product requirements whether it is a business requirement to match business market expectations or technical requirements to ensure real-time, highly scalable SaaS offering. The responsibilities of the Product Manager include but are not limited to:��� Develop and manage the product growth strategy and roadmap of features and use cases, working with Sales, Marketing, and key stakeholders to plan and prioritize deliverables and release plans.��� Prepare Integration requirements that address the objectives of the Product, company, competitive outlook, industry direction, resource constraints, timeline, etc.��� Lead cross-functional teams with respect to requirements interpretation, implementation, product decisions, specification reviews, customer satisfaction issues, and scheduling.��� Define and prioritize a backlog of work including the creation of stories for new feature requirements.��� Clearly communicate updates, risks, and issues to stakeholders and senior management.��� Maintain high attention to detail with the ability to manage multiple, competing priorities simultaneously.��� Work with on-site, remote engineering Teams, or outsource companies to deliver technical requirements.��� Proactively identify and resolve issues that may impair the company s ability to meet strategic, financial, and technical objectives.��� Collaborate with marketing teams to produce product overviews, demos, and other go-to-market materials.��� Work with User Learning (Help files and documentation), Training, and Support and Professional Services to assure smooth uptake and adoption.��� Lead and develop cross-functional teams, monitor performance and results, ensure all required activities are implemented with best practices.

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