Product Designer – Self-Serve: (Remote, US Timezones)

  • EMEA
  • TBD USD / Year
  • Grafana Labs profile




  • Job applications may no longer being accepted for this opportunity.


Grafana Labs

UX Team at Grafana Labs

You will join a growing team of more than 19 UX Designers and Researchers based across 3 continents. You’ll grow professionally and have fun with your colleagues; we like to invest in our team with onboarding plans, career advancement opportunities, and mentorship.

On a day-to-day basis, you will work closely with Product Managers, Go to Market, and engineering teams. You will interact frequently and conduct research with our customers. You will mix strategic and high-level work with creating detailed designs. You will be working with the Self Serve team, where you’ll have the chance to run experiments, solve complex interaction issues, research and design new products, and create better integration experiences between our features. You can count on fast feedback cycles: we run company-wide feedback sessions weekly, and our software is continuously released – your ideas will be put into users’ hands very quickly.

Who are we looking for

  • You are comfortable working in a remote-first company; communication is key. For us, working together means being collaborative, friendly, kind and respectful. We operate by consensus, you can contribute to a discussion but then commit to the team decision.
  • You have at least 3 years of experience as a UX/UI or Product designer. We are a design team of 20 people working remotely on a product used by over 5 million users – the ability to work on your own and ship designs is crucial.
  • You have a good understanding of a holistic UX process and have a strong user-centered approach when making design decisions. You easily build an understanding of users’ context, goals, and motivations.
  • You know how to transform insights into ideas – you are able to prototype and validate them through research or usability testing. You are able to communicate those ideas clearly and are solid in written and spoken English.
  • You have a good understanding of accessibility in web solutions and have experience designing solutions that follow accessibility standards.
  • You enjoy working on complex solutions – Grafana is a highly technical product and has passionate users who rely on it daily.

We ask you to provide a portfolio that not only shows nice pictures, but shows use-cases that mention your actual process and concrete contribution to the respective projects.

About Grafana Labs: There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

A note about covid-19: All Grafanistas who wish to attend in-person events or travel for Grafana Labs must be fully-vaccinated.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.

We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

  

To apply for this job please visit boards.greenhouse.io.


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