Koinz Careers
Role Brief:
Perform exploratory data analysis, design and implement end-to-end experiments and create analysis resulting in data-driven insights for our business analysts.
Conduct segmentation analysis using a variety of methods to better understand our user-base.
What you will be working on here in Koinz:
- Be the primary liaison between Product and the Data Analytics Group and establish scalable processes around the use of data within the Product team.
- Independently analyze a variety of data sources (including customer tickets, NPS feedback, product utilization, etc.) to surface patterns around opportunities and propose priorities for improvement in the product.
- Define and formulate key success metrics and supporting dashboards for the Product team.
- Present important data and insights to the Product team as well as to other departments and senior executives.
- Support the discovery process (primary research, customer interviews) in coordination with product managers to define functional requirements of requested feature enhancements.
- Become an expert in understanding the specific user and customer motivations that shape solution design and prioritization.
- Be the subject matter expert on the data, data lifecycle, and data tools that inform Product decisions.
- Communication of data analysis to internal and external teams and stakeholders.
What you will need to fit in this position:
- A Bachelor’s degree.
- Prior experience in product management, customer success, or user experience/design.
- 1+ years of professional experience pulling and analyzing data to find insights about customer behavior.
- Prior experience using business intelligence platforms (e.g. Tableau, Sisense, Logi, Looker).
- A/B Testing: Experience designing experiments and analyzing results with a solid background in statistics.
- Proficiency and demonstrated experience in: SQL, Excel, Tableau, Amplitude.
- Prior experience with product utilization and tracking platforms (e.g Google Analytics, amplitude, Mixpanel, Heap, Segment).
To apply for this job please visit koinz.bamboohr.com.