Product Analyst, Payment Checkout

Positioned at the bustling intersection of e-commerce and fintech, Zalando Payments enables Zalando’s 50M+ active customers to pay for what they want with security and convenience.

It’s an exciting time to be here and join a product-first company. That’s why we’re looking for a top-notch product analyst to drive product strategy through quantitative acumen, specifically in the areas of pre-order payment checkout and post-order deferred checkout for our BNPL product, including dunning for late payments. Do you think like a product manager but solve problems like an analyst? Do you ask “why?” before diving into the data? Are you fundamentally curious about the customer experience of paying for things online and how to improve it? Let’s talk.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion – one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER – our diversity & inclusion strategy https //corporate.zalando.com/en/diversity-inclusion

Our employee resource groups https //corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

WHY YOU SHOULD BE INTERESTED

• You will collaborate cross-functionally and proactively with colleagues on product releases and improvements
• You will translate data into recommendations that stakeholders can understand, guiding decision-making and building strategic consensus
• You will plan, execute and analyze A/B tests to measure the impact of changes to the product
• You will define metrics to orient action and track our progress

WE’D LOVE TO MEET YOU IF

• You offer 2+ years of experience driving digital product development through data, with a demonstration of initiative and impact (experience in business intelligence or analytics engineering/data engineering may be considered, so long as some product experience is also present)
• You are able to simplify technical complexity into clear and concise communication with teammates and stakeholders
• You show ownership of what you do, caring about the correctness of your work and keeping tabs on the health of the product domains for which you are responsible
• You are proficient in A/B testing and its statistical foundations
• You possess advanced SQL ability; Python or R knowledge is a plus but not required
• Also nice to have experience in data models and ETL process creation; experience with BI/visualization tools like Tableau, Looker, PowerBI etc.

ZALANDO BENEFITS

Career Development

• We offer peer-to-peer performance reviews twice a year
• Learn and develop through our extensive Zalando training platform
• Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
• Support from an international team of experts; mentoring and professional development opportunities

Wellbeing

• 2 days paid leave per year for volunteering
• Minimum of 27 holiday days per calendar year
• Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
• Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

Flexibility

• Flexible working hours
• Relocation assistance available – subject to prior agreement
• Home office equipment available for hybrid working, to support you working from home
• Hybrid working model with 60% remote per week
• Opportunity to work from abroad for 30 (working) days per calendar year

Financial

• Access to the employee shares program
• 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
• Discounts from a wide range of external partners

Family

• Employee parents’ forums and employee resource group
• Supported transition into and out of parental leave, with a buddy and re-onboarding plan
• 3 fully-paid child sick days per year
• Free counselling, assistance, and referral service for all matters concerning yourself and your family via the Fürstenberg Institute

ABOUT ZALANDO

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 49 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values https //jobs.zalando.com/en/our-founding-mindset

do.More – our sustainability strategy https //corporate.zalando.com/en/sustainability

Follow us on Instagram instagram.com/insidezalando

Please note that all applications must be completed using the online form – we do not accept applications via email.