Genpact
We are inviting applications for the role of Process Associate, Content Moderation
We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Minimum Qualifications
Qualifications we seek in you
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English Language
Preferred Qualifications
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Job
Process Associate
Primary Location
India-Hyderabad
Schedule
Full-time
Education Level
Bachelor’s / Graduation / Equivalent
Job Posting
Dec 16, 2021, 9:49:20 AM
Unposting Date
Ongoing
Master Skills List
Operations
Job Category
Full Time
To apply for this job please visit genpact.taleo.net.