Private Sector Engagement (PSE) Program & Solution Support Lead

ABOUT VILLAGEREACH

VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care**.** This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with governments, the private sector and other partners strengthen our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 58 million people in Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.

DESCRIPTION

Summary

This position is vital to the success of private sector engagement at VillageReach and is a key member of the PSE team. The position holder will support VillageReach programs and solutions in developing a PSE strategy and plan and will oversee the contributions of a broad range of private sector firms (logistics, telecommunications, pharma distribution etc.). The individual will ensure that needed contracts and service level agreements are in place and will participate in joint performance reviews with program teams and private sector partners to ensure a healthy partnership and to support achievement of program objectives.

Description

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

Demand/Supply Matching (20%)

• Yearly/Bi-Yearly – Lead development and update of a PSE Strategy & Plan for each program and solution with the Objectives, Scope, Stage, Partner/Potential Partners, Targeted Outcomes and Needed Start Date. Includes Key Principles and Risk Assessment (risks and mitigation actions)
• Yearly/Bi-Yearly – Lead assessment of progress versus the PSE Strategy & Plan; identify corrective actions for each solution and program

Solution Definition (20%)

• On-going: Support private firms in developing strategies, business plans and operational plans needed to enable their effective involvement in VillageReach programs
• On-going: For private sector TA partners (PLM, ARC, etc.), lead scoping of specific interventions, with clear project charters, and ensure that interventions are properly staffed both by TA partner and VillageReach
• On-going: Support program and solution team in implementation of activities in partnering agreement, including Business Plan definition, solution costing, private sector workplan, and team definition

Solution Delivery (60%)

• On-going: Lead development of Service Level Agreements (SLAs) between govts. and private firms
• On-going: Lead implementation of Joint Performance Reviews to drive on going collaboration between private sector firms and govt.
• On-going: Ensure involvement of private sector firms in VillageReach’s work on solution costing
• On-going: Support identification of private firm needs for technical and managerial capacity building and define capacity building plan
• On-going: Lead technical and managerial capacity development of private sector firms, including growing their capacity to work with public sector partners

Competencies:

The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
• Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities:

This position has no supervisory responsibilities

Education & Experience:

• A Master’s degree in Business Administration, Public Administration, Finance, or closely related field.
• At least 10 years of experience working in the private sector, preferably in Sub-Saharan Africa
• Experience in specifying and contracting for services, setting up partnerships and supporting on-going collaboration with external private sector partners is essential
• Previous experience with telecommunications, logistics, pharma distribution or data analytics firms is preferred
• Previous experience in private sector engagement or corporate social responsibility within the context of economic development is preferred

Other Qualifications:

• Comply with VillageReach’s COVID-19 vaccination policy.
• Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
• Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.
• Professional English with either professional French or Portuguese

Environment and Physical Demands:

VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our USA office and our Country Offices and location of other global staff, US based staff are expected to be available for early morning meetings starting at 6am. In addition, our Regional Africa based staff and Country office staff are expected to be available for late afternoon/evening meetings up to 6pm.

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COMMITMENT TO DIVERSITY & INCLUSION:

VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.

Safeguarding:

VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct.All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.

Compensation:

VillageReach has an established compensation structure that is based on the relevant market and internally transparent. The range for this position is $77,200 to $95,600. We hire people into the established range based on one’s experience and education and considering internal equity. We do not inquire about salary history.