Bain & Company
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to
be consistently recognized as one of the
world’s best places to work, a champion of diversity and a model of social
responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s
Best Places to Work list, and we have maintained a spot in the top four on
Glassdoor’s list for the last 12 years. We believe that diversity, inclusion
and collaboration is key to building extraordinary teams. We hire people with
exceptional talents, abilities and potential, then create an environment where
you can become the best version of yourself and thrive both professionally and
personally. We are publicly recognized by external parties such as Fortune,
Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being
a great place to work for diversity and inclusion, women,
LGBTQ and parents.
.
WHERE
YOU’LL FIT WITHIN THE TEAM
You
will, as a member of our Technology Solutions Group, this Analyst is responsible
for supporting software applications that advance the operations and reporting
of Bain’s Private Equity practice. The analyst will play a critical role in
troubleshooting and solving user inquiries, performing routine updates and
driving enhancement requests. The position will gather overall
product insights through tracking key metrics and user feedback, ensuring
stakeholder needs are fulfilled
Product
Maintenance & Analytics (50%)
• You will
support PEG Operations stakeholders by answering questions and troubleshooting
issues, attempting to find the root cause and escalating when required
• You will independently makes complex manual updates based on incoming
requests as well as utilizing personal judgement
• You will run periodic user surveys to track satisfaction as well as areas for
improvement
• You will track and analyze key metrics, summarizing insights and findings
• You will test routine updates and enhancements to ensure necessary functionality
continues to work and are user friendly
Manage
enhancement requests (40%)
• You will elicit requirements on small – medium sized requests, working with
users to determine underlying request and potential solutions
• You will transform these requests into actionable work with user stories,
process flow diagrams, and other supporting materials
• You will work with appropriate technical teams and third parties to complete
these items, continuously communicating with key stakeholders
Develop domain knowledge
(10%)
• You will utilize domain knowledge and comprehensive system understanding to
act more independently
Qualifications
Associate’s/Bachelor’s
degree or equivalent combination of education, experience and training is
required. 2-4+ years of progressive experience (2+ years’ progressive), 1+
years’ experience in a requirements role (e.g. B.A.) and 1+ years’ working with
technical teams required.
Practical
experience in gathering and interpreting user needs, and defining, documenting
and validating requirements. Excellent communication and interpersonal skills,
with a passion for understanding and addressing customer needs. Quickly grasps
new requirements, technologies, tools and concepts and the ability to problem
solve and take initiative on multi-faceted projects/responsibilities are all
required.
*Applicant must
have received, or be willing to receive, the COVID-19 vaccine, and be fully
vaccinated (established 2 weeks following final dose) by date of employment
with Bain & Company to be considered for U.S. based jobs subject to
required accommodation process.
ABOUT
US
Bain &
Company is a global consultancy that helps the world’s most ambitious change
makers define the future. Across 59 offices in 37 countries, we work alongside
our clients as one team with a shared ambition to achieve extraordinary
results, outperform the competition and redefine industries. We complement our
tailored, integrated expertise with a vibrant ecosystem of digital innovators
to deliver better, faster and more enduring outcomes. Our 10-year commitment to
invest over $1 billion in pro bono services brings our talent, expertise and
insight to organizations tackling today’s urgent challenges in education,
racial and social equity, economic development and the environment. Since our
founding in 1973, we have measured our success by the success of our clients.
We proudly maintain the highest level of client advocacy in the industry, and
our clients have outperformed the stock market 4-to-1.
Ind123
To apply for this job please visit careers.bain.com.