People Support Administrator

**People Support Administrator
Location: Paisley (hybrid role working between home and office)
Hours: 35 hours per week
Contract: Fixed term contract until 30th December 2022
Salary: £18,226 – £20,796 per annum (pro rata)
Could you deliver vital customer service and HR support to our diverse workforce of staff and volunteers?
About this opportunity **
Every year the British Red Cross support health services nationwide cope with their additional demand through the winter period. This could be help at home or hospital or the journey between them.
We are looking for 2 People Support Administrators to join the British Red Cross People Support team in our Shared Services Centre in Paisley.
In this versatile role, you will deliver first class administrative and systems support in relation to the full recruitment and employee/volunteer life-cycle journey adhering to BRC policies, processes and procedures.
Liaising with Recruitment, HR and Payroll, you will play a key role in ensuring we recruit and retain the best possible people to help us make a difference to the lives of people in crisis.
What we are looking for
Your previous experience of delivering high quality customer service in a fast-paced service centre function has given you fast and accurate keying skills and the ability to handle high volume processing and queries in a timely manner, preferably with experience using a call logging system.
You’ve got good office skills, and you particularly feel comfortable using Microsoft Office and Excel.
Previous experience in a HR, Recruitment or OnBoarding environment would be an advantage, but we are keen to hear from candidates with excellent communication skills and meticulous attention to detail.
Meet the Team
It’s simple: people make the British Red Cross.
At the British Red Cross we care about our people. We understand that our workforce is central to both helping people in crisis and maintaining our reputation as one of the most trusted charities in the UK.
The People & Learning Directorate team work across the organisation; recruiting, developing, and retaining our people. Even though we can get a little busy, we’re a diverse group who like to have fun, and we take great satisfaction in being able to play our part in helping make the British Red Cross what it is today.
(Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities and full person specification and refer to the ‘Additional Information’ attached for support completing your application)
Closing date for ap plication is 23.59 on Sunday 6th of March 2022 with interviews anticipated to be held 11th March and 14th March 2022.
We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy

A little bit more about us
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.
Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we ce lebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
Follow us on Twitter @RedCrossJobsUK and on LinkedIn – British Red Cross, to hear about our latest job vacancies.
*Connecting human kindness with human crisis**

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