People Services Assistant

Salary: £20,274.64 – £23,577.71 per annum (depending on experience)

Location: Whitehall, Bristol with some home-working

Hours: 35 hours per week, Monday – Friday

There has never been a better time to start your career as a People Services Assistant with Brunelcare. This is an opportunity to add real value, supporting our colleagues across the charity. 

If you are passionate about people and thrive on providing exceptional service, join Brunelcare today and be part of something more!

About The Role

You’ll be the first point of contact for general people advice for colleagues and requests from external contacts. You will work closely with payroll colleagues to ensure that new starters, contractual changes and leavers are processed correctly. Alongside this you will also:

• Support managers to recruit using our applicant tracking system
• Review and approve DBS applications and log results when they are returned
• Ensure new colleagues are added onto the people information system accurately and have the correct paperwork to meet legal and policy requirements
• Log and file all completed achievement reviews
• Process paperwork for colleagues leaving the charity and calculate any payments due
• Provide support to our Colleague Voice and Equality Forum groups including the production of agendas, taking of minutes and booking of rooms
• Work closely with people partnering and development colleagues to ensure new starters and existing colleagues have a positive working experience
• Have the opportunity to get involved in various people projects detailed in our People Plan

About You

You’ll be an organised and approachable individual; passionate about delivering exceptional customer service and adding value with every interaction. You’ll enjoy working as part of a team and be confident using a variety of computer systems. You will also be confident speaking to people on the phone and in person, participating in video calls as required. 

It would be desirable if you have some people or administrative experience but it’s not essential as full training is provided. 

Job benefits 

• Equivalent to 22 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 25 days after 5 years’ service (pro-rata)
• Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments
• Free enhanced DBS Check 
• Blue Light Card discount service, offering online and high street discounts
• Cycle to Work Scheme
• Pension Scheme – Death In Service Cover Included 
• Company Sick Pay – Linked to the length of service
• Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
• £200 refer a friend bonus

About Us

For over 80 years Brunelcare has been at the forefront of developing ways for people to stay as independent as possible, creating great communities to live, work and thrive in. We are a Charity that provides high quality housing, care and support for older people across Bristol, South Gloucestershire and Somerset.