PCC Admin

Job Summary:

• Plan and manage a team of Warehouse Operatives to achieve and complete daily workload
• To be the main point of contact on the shift for all customer, staff and stock activities
• Maintain the integrity of the stock file by completing all administration requirements with respect to goods inbound and outbound. Use appropriate systems (JDE/WMS) to process and record all stock movement
• Ensure audit compliance in the Warehouse at all times, inclusive of all legislation appertaining to Health & Safety, Employment Law, Food Safety and company hygiene standards
• To cover the Shift Managers holiday and absences

Major Duties and Responsibilities:

• To maintain and promote high levels of Health and Safety standards
• Be the point of contact for all work-related queries
• Maintain appropriate communications with all internal and external contacts
• Assign tasks to the team and offer appropriate support and guidance to ensure work is completed to the required standards in accordance with health and safety, quality, accuracy and productivity requirements
• Employee performance and development management
• Manage daily workload, allocate booking and collection slots to suppliers as appropriate considering operational and occupancy limitations
• Appropriate and timely management of customer expectations
• All aspects of goods in and despatch including seal compliance, order processing and invoicing
• All aspects of administration including data entry, archiving, system maintenance, producing reports and ordering of office supplies
• Budget control through appropriate resource planning
• MHE – Maintaining kit and reporting defects
• Monitor and report any building and plant issues
• Ensure the team follow QA processes. Manage the work area to ensure it is audit compliant at all times
• Inform appropriate stakeholders of any QIP issues including damages, use by date issues or mis-rotated product delivered to the PCC
• Knowledge and understanding of Shift Manager role and what is required to cover in their absence

Technical Competencies:

• Previous administration experience including use of warehouse management systems and MS computer packages
• Experience of working in a customer facing role and liaising directly with customers and suppliers
• Performance management skills
• Previous management experience in a similar FMCG operation – Desirable

Behavioural Competencies:

Fulfil Your Promise

• Actions and decisions support the safety wellness of all employees
• Prioritises work to ensure customers’ needs are met accurately and on time
• Actions and decisions support the PCC culture
• Actions and decisions support a culture based on the MB CARES values

Leaders Developing Leaders

• Proactively seeks and provides feedback that helps the team
• Pursues learning opportunities for themselves and the team
• Takes initiative to practice and apply new skills

Drive Change

• Proactively makes recommendations and implements needed change
• Positively accepts and adapts to change
• Supports and stays engaged in strategic level changes

Results Orientated

• Strives for excellence by surpassing established standards
• Within the confines of regulatory guidelines and ethical and safety considerations goes above and beyond to meet all goals and deadlines
• Sense of urgency
• Addresses critical situations that interfere with getting required work done

Communicates Effectively

• Keeps manager informed about progress/problems
• Express opinions in professional manner
• Approachable and sincere
• Develops relationships that are built on trust and open communication

Financial Acumen

• Can articulate their location/DC specific initiatives that support the global goal of “Meeting Financial Objectives”
• Understands how their department contributes to their location/DC’s overall financial objectives
• Uses financial information and knowledge to prepare analyses to assist daily decision making

Other

• Methodical and organised
• Ability to multi-task
• Good telephone and email manner
• Good influencing skills

This list is not intended to be exhaustive. During the course of your employment the duties of the role may change from time to time to meet changing business circumstances. In the interests of flexibility the Company reserves the right to ask that you perform duties instead of or in addition to your normal duties provided that these duties are reasonable and within your capabilities.