Patient Administrator – Reception

Patient Administrator | Spire Murrayfield | Edinburgh | Band 3 | Full time and permanent

We are looking for three Patient Administrators to join our friendly Main Reception team here at Spire Murrayfield. This role will suit someone who would like a challenging and busy role with plenty of variety.

These are full-time and permanent positions, with working hours operating on a shift pattern for the department. Working hours will be between the hours of 7am – 8.30pm Monday to Friday Saturday 7-7pm, and 8am – 5pm on Sundays. Flexibility will be required to work alternate Saturdays and one Sunday every 4 weeks.

Spire Murrayfield Hospital is a state-of-the-art private hospital. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. Our high-quality accommodation and aftercare means we are committed to looking after you and your health.

Duties And Responsibilities Are But Not Limited To

• Welcoming, registering and directing patients, consultants and hospital teams as required, to the hospital
• Processing in-patient/out-patient charges, including the accurate collection of credit card details
• Booking follow up appointments
• Taking payments for patient invoices
• Managing the hospital switchboard
• Undertaking various clerical duties
• Maintaining confidentiality of all information

Who We’re Looking For

• Someone who is highly organised and accurate and works well to tight deadlines
• Experience in a similar environment would be beneficial but by no means necessary as full training will be provided
• An excellent communicator
• Experienced in using an in house computer software package
• A team player confident in interacting across a diverse range of people
• Educated to at least Standard Grade or equivalent.
• Initiative, commitment and attention to detail.

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform – discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Ozzy Ali on 07545 102 178 or email via [email protected]

For us, it’s more than just treating patients; it’s about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

About Us

Welcome to Spire Healthcare Careers – Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome.

Who are we? – A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

Organization

Murrayfield hospital was established as a purpose built hospital in 1984, conveniently located in the west of Edinburgh. In 2015 our consulting rooms had a £1 million refurbishment. In 2010 we opened Shawfair Park Hospital, a day case facility, based in south east Edinburgh. Each of our hospitals practice some of the most advanced treatments supported by the latest generation imaging and diagnostic technology. This means we offer everything from screening and rehabilitation through to leading edge surgical procedures and cancer care.