Outreach Caseworker

Outreach Caseworker
Location: Sandwell and West Birmingham
Contract type: Permanent
Hours: 35 hours per week
Salary: £28,632 to £30,000 per annum (depending on experience) + £300 flexi working allowance

Could your skills and experience help vulnerable people who access health care more than expected?

A day in the life of an Outreach Caseworker will involve:

Outreach working across Sandwell and West Birmingham to work on an innovative NHS programme that helps support people who access health care more than expected (High Intensity Use (HIU) Programme) in line with NHS RightCare’s HIU programme -using a de-medicalised, de-criminalised and humanised approach.

Connecting with people and strong enough to support a change in behaviour for even those with the most complex medical/social needs.
Working with a rolling cohort of patients who attend A&E, call 999 or have been admitted to hospital more than might be expected. You will seek to appropriately reduce the number of unscheduled emergency contacts along with our HIU Community Connectors. You will be working closely with the CCG, the A&E department, Ambulance Service, Police, Local Authorities, local Community Health Teams and the local voluntary sector.

To be a successful Outreach Caseworker, you’ll need:

• Exceptionally strong ability to connect with other people – you’ll be authentic, relatable and compassionate.
• You understand how the system works and how to help people falling through the gaps.
• You’ve experience in person centred support planning and dynamic risk assessment.
• You’re strong, resilient and courageous, with a real appetite to help some of the most vulnerable people in our society.
• Can think on your feet, with strong negotiat ion skills
• Meticulous record keeping skills

In return for your commitment and expertise, you’ll get:

• Holidays – You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.

• Pension scheme– We offer up to 6% contributory pension.

• Flexible working – We will do what we can to make sure you work in a way that suits you

• Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.

• Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.

• Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.

• Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.

• Cycle2Work -The cycle to work scheme enables you to lease a bicycle.

• Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.

The closing date for the role is 23.59 hours on 29th June 2023 with interviews expected shortly afterwards.

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.

Should you have any questions on this role please email us at quoting vacancy ID 7895.

A full person specification and job description is available as a download in the “Role Profile / Job Description” link.

Need help completing your application or supporting statement? Please read our useful “Candidate Application Guidance” document in the “Additional Information” link.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.