OTI Technical Information Technology (IT) Project Manager – Worldwide (GS-14)

The OTI Technical Information Technology (IT) Project Manager is an intermittent Personal Services Contract (PSC) position at the GS-14 equivalent level and located Worldwide. Offers for this position are due no later than July 29, 2022 at 1:00pm Eastern Time. For full information about this position, as well as instructions on how to apply, please read the entire solicitation at www.OTIjobs.net.

INTRODUCTION:

The Technical IT Project Manager is a member of the Information Technology (IT) team within the Office of Transition Initiatives (OTI) Program, Learning and Innovation Division (PLI) which prides itself on maintaining positive morale in the division and a high degree of customer support and innovation for the office. OTI is part of the recently created Conflict Prevention and Stabilization (CPS) Bureau of USAID. The PLI Division contributes to OTI’s mission by providing a stable backbone of Office-wide services, including resources and tools, technical expertise, strategic planning, and essential systems that enable OTI’s Programming Model and Office-wide strategic decision-making and program effectiveness. These functions include strategic resource allocation, financial management, procurement, award management, knowledge management, information technology/systems, communications, and training. By convening and managing cross-functional processes, PLI ensures resources and systems critical to OTI programs are informed by OTI and others’ dynamic practice of iterative program design in complexity.

As a member of the IT team whose mission is “to enable effective programming by delivering agile IT systems and services integral to core OTI processes and programs to OTI staff and partners in compliance with USAID policies,” the incumbent should be a quick thinker who can learn and understand OTI’s business model and USAID NIST Risk Mitigation Framework as well as OTI System Development Life Cycle (SDLC) in a very short period.

The main responsibilities of the incumbent is to redefine the architecture landscape of OTI systems as they reside in USAID’s network environment while supporting the exclusive needs of OTI and the CPS Bureau. The incumbent is also expected to intensively contribute to the procurement process of services as they pertain to Information Technology in general but more precisely on software development and system infrastructure. One of the biggest challenges of this position is the management of multiple, concomitant, and regular shifting office priorities while remaining in compliance with the IT industry standards and USAID policies. To be successful in this role, the incumbent should have strong interpersonal and consultative skills combined with an ability to conduct research into emerging technologies and trends, standards, and products as applicable to the United States Government (USG).

DUTIES AND RESPONSIBILITIES:

• Define and implement software development policies, procedures, and best practices;
• In line with USAID and OTI System Development Life Cycle (SDLC), design and implement long-term strategic goals and short-term tactical plans for managing and maintaining OTI systems as an integrated part of the Agency’s proprietary software library;
• Ensure that the current architectural posture of OTI systems continuously satisfies the USAID goals and objectives related to cybersecurity and the USG rules and regulations;
• Maintain testing plans, provide test results and recommendations to OTI and its Institutional Contractors;
• Develop and support end-to-end project plans and ensure timely delivery on issue escalation/reporting;
• Provide architectural expertise and assistance to OTI’s Institutional Contractors’ software development teams, Information System Security Officer, and the entire OTI IT team;
• Develop, document, and communicate plans for investing in systems architecture, including when applicable, analysis of cost reduction opportunities;
• Conduct research on emerging technologies in support of systems development efforts, and recommend technologies that will increase the productivity, efficiency and effectiveness of OTI program delivery in its fast and flexible operational model;
• Provide inputs on systems design projects and procurement or outsourcing of software development services, defining Service Level Agreements (SLAs) and metrics for services as applicable;
• Work with relevant contractors to develop and ensure execution of software development test plans and to check OTI systems technical performance;
• Manage day-to-day tasks and/or supervise staff when required. Provide orientation, training and mentoring for staff supervised; assign work, explain how duties are to be performed to meet expectations, and communicate how the successful performance of those duties will be measured; evaluate staff performance; recognize good performance; communicate where performance needs to be improved; resolve complaints; and approve leave requests and timesheets as well as training, travel and program and operations requests;
• In consultation and agreement between you and your supervisor travel to Washington, D.C. for an agreed upon period of time to support the various USAID/OTI projects as outlined in this Scope of Work (SOW); and,
• Serve on temporary details within OTI, other USAID bureaus/offices, or other USG agencies under this scope of work for a period not to exceed six months. Duties performed while on detail must be directly related to the scope of work. Contracting Officer (CO) approval is required for the temporary detail. Any extension past the six months requires CO approval.

MINIMUM QUALIFICATIONS:

At a minimum, the offeror must have:

(1) A Master’s Degree with seven (7) years of work experience;

OR

A Bachelor’s Degree with nine (9) years of work experience;

OR

An Associate’s Degree with ten (10) years of work experience;

OR

A High School diploma/equivalent with eleven (11) years of work experience;

AND

(2) Five (5) years of experience in setting up, maintaining, and managing various Operating Systems on virtual servers for a large organization, including but not limited to the United States Government (USG), a large non-governmental organization (NGO), or a private sector corporation;

(3) Five (5) years of experience configuring cloud environments for a large organization, including but not limited to the United States Government (USG), a non-governmental organization (NGO), or a private sector corporation.

Please direct questions about this position or the offer process to the OTI Recruitment Team at [email protected].