Operations Officer – Tchad / Senegal

Handicap International/Humanity & Inclusion (HI) is an independent and impartial international solidarity organization, which intervenes in situations of poverty and exclusion, conflicts and disasters. Working alongside people with disabilities and vulnerable populations, it acts and speaks out to meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. More info: www.hi.org

HI is committed to an employment policy in favour of persons with disabilities.

CONTEXT:

The operations division counts 5 geographical divisions, 4 technical divisions, 1 Atlas Logistic division and 1 emergency division (ED).

One of the 5 geographical divisions is the West Africa Geographic Division, composed of 1 Director, 1 Assistant and 3 Operations Officers and 4 Program Director (Mali, SAHA, Senegal, Tchad).

YOUR MISSION:

Under the responsibility of the Geographic Director, the Operations Officer will be in charge of monitoring and supporting operations for a program/country portfolio.

Control tower: Monitor the implementation of HI strategy in Programs

• Support the GeoDirector in controlling and producing adequate and reliable reporting

• Ensure the monitoring by feeding relevant dashboards of the GeoDivision

• Alert the Geographic Director or other relevant services in case of problems and contribute to problem identification and recommend actions to be taken

• Ensure that a quality control mechanism of the projects and programs is set up and running

• On an ad-hoc basis, in agreement with the Operations Director, acts on behalf of the Geographic Director on certain subjects in his absence

  Support: Assist Programs in operation implementation and issue resolution

• Ensure regular communication with Field Operations Managers/Country Managers

• On an ad-hoc basis or specific situation as emergency opening, facilitate issue resolution, resource identification and direct support

• Contribute to Stratop elaboration at HQ level (inputs), monitor deadlines and retroplanning (including all related documents), provide feedbacks on strategic views for the program.

• Ensure briefings and debriefings of relevant expatriates or staff in key positions

• Facilitate when relevant communication and coordination amongst teams functionally attached to the Geographic Division (Specialists, Shared services, ER…)

• Facilitate the transfer of a country to his equivalent elsewhere, when relevant

Capability builder: Contribute to Program capability improvement

• Contribute to deployment and capacity building with regards to project management and MEAL (contribute to the professional channel in coordination with 3I Division)
• Contribute to dissemination of donor compliance rules (under the authority of DFI)
• Contribute to capacity building in terms of emergency response, in close link with Emergency Division.
• Contribute to improving practices and frameworks on specific cross cutting topics
• Can have a specific responsibility on a cross cutting topic, for example be the focal point for Emergency Division, Atlas, 3I, DFI..

YOUR PROFILE:

– Post-graduate level (by diploma and/or equivalent professional experience) in economics or social sciences or management or another discipline related to the profile. Ideally with a Bac+5 profile, you have at least 2 years’ experience in international project management, in emergency or post-conflict context

– Experience in implementing and supervising development projects, including project engineering aspects (financial and budgetary arrangements, organisation, planning, reporting, implementation of the project cycle, etc.).

– You have experience in capacity building, you know how to work remotely with different and multicultural teams

– You have good knowledge of donors regulations and processes

– You have excellent command of French and English

– Your main assets? You are open-minded, a team player and diplomatic

CONDITIONS:

– 6 months contract starting from 30th April 2024 based in Lyon, France (Replacement on maternity leave)

– Additional benefits: luncheon vouchers and health insurance

– Working hours: 39 hours a week with 9.5 weeks off to be taken each year

– Salary upon experience