The Ops and HR Assistant will provide administrative support and facilitate the human resources and operational processes at the service center locations and administrative offices in Texas.

Reports to: Director of Operations

Essential Functions:

Operations

• Provide day-to-day operational support for all RST programs and local offices as assigned by the Director of Operations.
• Assists in the management of vendor relations, maintains a vendor contact list, and coordinates vendor activities as requested
• Assists in the implementation and improvement of the agencys operational systems, processes, and procedures including materials management and inventory.
• Coordinates operational activities with all departments, local offices and staff, and other stakeholders.

Human Resources

• Assists in planning, organizing and implementing new hire activities, orientation and training of new employees
• Performs administrative duties, such as new employee background checks, drug screen requests, benefits enrollment and reconciliation of monthly benefits statements, and contractor agreements
• Assists in timekeeping and payroll activities for all employees
• Provides excellent customer services to all employees by answering employees requests and questions in a timely, respectful manner
• Provides maintenance of employee files, both paper and electronic
• Assists with various research projects and/or special projects related to human resources management
• Other duties as assigned.

Qualifications:

Education

• Bachelors Degree required; preference will be given to candidates with related experience in human resources, non-profit management or business administration
• HR certification and/or project management experience helpful

Knowledge/Skills

• High English language proficiency, excellent communication (both verbal and written) and interpersonal skills required; presentation skills required
• Experience working with diverse populations and refugee social service programs preferred.
• Computer proficient including Microsoft Office applications (Word, Excel and Outlook) required; familiarity with HR management and/or other management software helpful
• Ability to maintain strict confidentiality guidelines
• Basic knowledge of US employment laws
• Must be flexible, capable of working independently under pressure with deadlines and managing multiple priorities.

Licenses/Certifications

• Valid Texas drivers license and minimum mandatory Texas automobile insurance coverage; Must be able to provide own daily transportation; occasional overnight travel required