Operations Facilitator (WASH)

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

• Established in 1951, our client is a related organization of the United Nations (UN) & as the leading UN agency in the field of migration, works closely with governmental, intergovernmental & non governmental partners. They are dedicated to promoting humane & orderly migration for the benefit of all. It does so by providing services & advice to governments & migrants.
• Working under the overall supervision of the WASH Program Manager & the direct supervision of the WASH Senior Program Assistant the selected candidate will be responsible for carrying out WASH project functions in accordance with our clients regulations, rules & procedures.

Role objectives

In particular, s / he will:

• Throughout supervision of the works, ensure that the contractors scope of work & our clients direct implementation portion are set to achieve comprehensively the goals of the WASH project of the construction, rehabilitation, upgrading, operation & maintenance of WASH facilities, including boreholes, latrines, showers & hand washing stations in project sites located in Borno state.
• Participate in the assessments & site selection for the constructions & installation of WASH facilities.
• Support preparing the requests of the materials & verifying the technical specifications & quality delivered by suppliers & contractors.
• Assist in preparation of technical site layout & Bill of Quantities (BoQ’s) for all planned WASH works.
• Conduct topographical survey & setting out of drainage lines.
• Ensure site works are in line with site project plans & sphere standards.
• Assess the needs & resources of IDPs in terms of basic WASH needs with participation.
• Propose & assist in defining appropriate solutions & ensuring WASH projects meet needs.
• Effectively work together with other WASH sector partners in executing WASH emergency response activities at field level.
• Ensure WASH projects under development meet acceptable humanitarian standards, safeguarding as much as possible health, security & protection of the camp.
• Notify changes during project implementation ahead of time.
• Synergize & act as link between our clients WASH, shelter, DTM, PSS & the affected population at camp / community level.
• Submit daily, weekly & monthly reports on time using standard format.
• Any other task not listed above when requested by the supervisors

Project reporting

• This role works under the overall supervision of the WASH Program Manager & the direct supervision of the WASH Senior Program Assistant.

Key competencies

• Degree or diploma in civil engineering, environmental engineering, public health or similar fields with a minimum of two years for university degree or four years for diploma.
• Experience in humanitarian field is mandatory.
• Demonstrated ability to maintain integrity in performing responsibility assigned.
• Proactive & independent worker.
• A great team player.
• Must be a fast learner & have solid IT literacy skills with good interpersonal skills.
• Must possess good communication & negotiation skills with strong administrative & time management skills & good proficiency in Microsoft applications.
• Must have strong analytical, planning & people management skills.
• Ability to prepare clear & concise reports.
• Fluency in English is required (oral & written) & working knowledge of any local languages is desirable.
• Respects & promotes individual & cultural differences. Encourages diversity & inclusion.
• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
• Demonstrates willingness to take a stand on issues of importance.
• Shows compassion for others & makes people feel safe, respected & fairly treated.
• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
• Produces & delivers quality results in a service oriented & timely manner. Is action oriented & committed to achieving agreed outcomes.
• Continuously seeks to learn, share knowledge & innovate.
• Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.
• Encourages & contributes to clear & open communication. Explains complex matters in an informative, inspiring & motivational way.

Team management

• Team management skill are not required for this role.

Further information

• Qualified female candidates are encouraged to apply for this role.