Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Department

Programs – Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

Pact seeks an Operations and HR Officer for the USAID/Ukraine Public Health Systems Recovery and Resilience Activity. This activity will strengthen public health capacities, standards, outreach services, and access to essential health care services during crises such as COVID-19 and other health-related challenges, as part of supporting Ukraine’s pathway to self-reliance. The position will support administrative, human resources, and operational efforts under the project, including logistics, procurement, recruitment, and consultant coordination.

The Operations and HR Officer is expected to provide overall administrative and operational support for the project, especially related to managing human resources, logistics, procurement, and consultant coordination, ensuring compliance with Pact and USAID regulations and Ukrainian legislation.

Key Responsibilities

• Lead human resources efforts for project team, recruitment, civil and individual contract control and processing, and HR file management
• Track employees’ leave and timesheet recording, and support finance team in payroll actions according to Pact policy and Ukrainian legislation
• Provide procurement support and maintaining vendors, consultants’ database, and ensuring that this information is available to all staff
• Maintain commercial/facilities lease agreements. Respond to maintenance requests by initiating and coordinating service calls and/or reporting problems to office owner; oversee shipment of mail to Pact’s contractors
• Participate in reviewing and updating the emergency/security plan and implementation of the plan
• Performs other duties as assigned

Basic Requirements

• Bachelor’s or Master’s Degree in Management, Law, or related field
• At least five (5) years of work experience in a similar position with a Bachelor’s degree or seven (7) years of work experience in a similar position with a Master’s degree
• Strong understanding of office management and office operations
• Excellent communication skills (both written and oral) in both English and Ukrainian

Preferred Qualifications

• Experience of working with USAID-supported programs or European donors is a plus
• Time-management and organizational skills, flexibility, excellent interpersonal skills
• Solid knowledge of office maintenance policies and procedures
• Demonstrated experience working and negotiating services suppliers and vendors
• Self-motivated and highly committed
• Ukrainian nationals highly encouraged to apply

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.