Operations and Complaince Lead

About SyriaDev

The Syria Development Centre is an enterprise founded and run by Syrians, for Syria. As refugees, migrants, and dual nationals in world-leading academic centres and corporations we founded this centre to take an active role in development, as it happens in Syria. Our dedication to the country brought us together to provide our services as Syria transitions along the humanitarian-development-peace nexus. Non-governmental actors, public decision makers, and business leaders, continuously need to be well informed of the reality of the risks facing their interventions, through the stages of planning, design, implementation, and assessment. In one of the most challenging contexts in the world, limited access, quality, and availability of data impedes development initiatives of all scales. We provide our services to change this reality.

About the role:

The Operations and Compliance Lead at SyriaDev will play a pivotal role in overseeing and managing the operations of a long and extensive project. He will be responsible for supervising and coordinating the efforts of the finance, HR, information management, and logistics teams. His primary focus will be on ensuring operational efficiency, compliance with organizational policies and procedures, and seamless coordination across all project functions.

Responsibilities

1. Operational Management:

• Lead and manage the day-to-day operations of the project, ensuring smooth and efficient workflow.
• Oversee the finance, HR, information management, and logistics teams, providing guidance and support as needed.
• Collaborate with department heads to align operational activities with project goals and objectives.
• Develop and implement operational policies and procedures to enhance efficiency and compliance.

2. Compliance Oversight:

• Ensure adherence to SyriaDev policies, procedures, in addition to the donor’s policies, and procedures.
• Ensure compliance to the regulations and laws of the Turkish Government.
• Conduct regular internal audits to assess compliance levels across finance, HR, information management, and logistics functions.
• Address and resolve compliance issues promptly, implementing corrective actions as necessary.
• Keep abreast of changes in regulations and industry best practices to update and improve compliance measures.
• Manage and lead the process of the external audit for the project.

3. Team Supervision:

• Supervise and mentor the finance, HR, information management, and logistics teams, fostering a collaborative and high-performance work environment.
• Conduct regular performance evaluations, set performance goals, and provide feedback to team members.

4. Coordination and Communication:

• Facilitate effective communication and collaboration between different project teams and departments.
• Act as a liaison between project management and operational teams, ensuring alignment with project objectives.

5. Budget Oversight:

• Collaborate with the finance team to develop, monitor, and manage project budgets.
• Ensure efficient use of resources and identify areas for cost optimization.

6. Risk Management:

• Identify and assess operational risks, developing strategies to mitigate potential issues.
• Implement risk management protocols and monitor their effectiveness.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree in Business Administration, Operations Management, or a related field. Master’s degree is a plus.
• Proven experience in project operations and compliance management, at least 3 years in a leadership role.
• Strong understanding of finance, HR, information management, and logistics functions.
• Excellent knowledge of compliance standards and regulations.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency in both written and spoken English at an excellent level is essential.
• Ability to travel to the North/West of Syria.

Terms and Conditions:

• SyriaDev staff must adhere to the Global Standards for Professional Conduct. These include Integrity, Service, Accountability, and Equality. In accordance with these values, SyriaDev operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding.
• SyriaDev provides equal opportunities to candidates regardless of their origin, nationality, race, gender, regional, physical, or mental ability, ethnicity, and nationality, validating them to be a better organisation. This vision aims to integrate equal treatment and opportunities among females and men in all HR processes and policies within the organisation.
• SyriaDev is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability, and Equality, SyriaDev strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. SyriaDev expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of SyriaDev Persons in any work setting. All SyriaDev staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.
• SyriaDev Personnel is expected to respect the local culture and SyriaDev policies, procedures, and values at all times. SyriaDev has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse, and exploitation. Any violations of these principles and policies will be treated as serious misconduct. SyriaDev is an Equal Opportunity Employer regardless of background.
• SyriaDev has the right to check the background of the candidates to ensure their commitment to our values, and policies.