Operational Human Resources Partner (RHOP)

Context & Mission

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

At the heart of the Operations Department of the Operational Center of Geneva (OCG), the “cells” are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner (HROP), Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF’s activities in several countries (the cell 2’s current portfolio is: Armenia, Kazakhstan, Kenya, Kyrgyzstan, Myanmar, Tanzania, and Ukraine) and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department. The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).

Main Responsibilities

As a member if a multidisciplinary team (the cell), the HROP ensures that the HRCos have all they need to perform their role and to be responsible for the HR management in their missions.S/he advises and supports the HRCo and the HoM in the design, development, and implementation of mission’s HR strategy in order to efficiently contribute to the achievement of mission’s operational objectives. S/he mobilizes other HR units and services when a need in a specific support is identified or expressed by the mission. As a strategic partner of the operations and as a member of the cell, he/she participates in the definition of the objectives and the operational strategy of the missions supported by his/her cell and of the various HR units of the headquarters, while having a cross-functional vision of institutional challenges, a global vision of HR issues and a constant attention to the implementation of the OCG Strategic Plan.For the missions supported by his/her cell and in priority, he/she:

• Guides the HR coordinators in defining the mission’s HR strategy.
• Supports HR coordinators in defining, adapting, developing, and overseeing the implementation of the mission’s HR policies and ensure that they are consistent with the context, operational and institutional challenges, and the HR strategy.
• Provides technical expertise to the missions in terms of HRM and alerts of the HR issues that the missions could face while leaving latitude and room for maneuver to the mission to identify solutions adapted to the situations in the field in a spirit of empowerment of decisions and risk reduction.
• Accompanies the HRCo in making major decisions related to people management on the mission.
• Advises on the composition of the teams (size, expertise, diversity)
• Pays constant attention to the development of the members of the HR sector and the HR competencies present in the missions.

Your Profile

Education

• Preferably a degree in Human Resources/Management, Social Sciences, Humanitarian Law.
• Additional operational & HR MSF training an asset.

Experience

• Minimum 24 months in the field as HRCo with MSF.
• Experience as a project coordinator is a plus.
• Mastery of MSF tools and HR fundamentals
• Experience in creating HR development plans will be an asset.
• Experience in developing DEI actions and policies.

Skills/ Technical competencies

• Confirmed expertise in HRM.
• Solution oriented, strategic thinking and critical analysis.
• Analytical skills, ability to work with indicators and propose plans based on analysis.
• Leadership and team management skills
• Computer skills: Windows 10, database, Excel (at the level of use of macros), Homere, Power BI
• Ability to build and develop diverse and inclusive teams.
• Negotiation skills
• Excellent organizational, decision-making and communication skills
• Capacity to work under pressure and to manage stress.

Languages

• Minimum C1 in English (spoken and written),
• French is an asset.

Terms of Employment

• Open ended contract at 100% (3 years mandate – renewable once).
• Based in Geneva, regular field visits to the missions supported by the cell are mandatory.
• Ideal start date: June 3rd, 2024
• Gross annual salary (for 100%): from CHF 101’172.- to CHF 115’332.- (salary commensurate with equivalent experience and internal salary grid)
• Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.
• Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member
• Relocation package if moving from a different country to Switzerland.