NW Syria Health Program Manager (PM)

Position: NW Syria Health Program Manager (PM)

Duration: 1 Year

Location: Gaziantep

Reports to: Deputy Hub team leader

Direct Reports: Deputy Program Manager/Implementation, Deputy program Manager/ Technical, WASH Coordinator, Rapid Response Coordinator.

Duration: 12 months (renewable).

About Relief International.

Relief International (RI) is a leading nonprofit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International includes the four members of the RI Alliance in the USA, UK, France, and Belgium. Under our alliance agreement, we operate under a single, shared management structure with one CEO and one Board of Directors.

About our Programs

RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization providing assistance to highly vulnerable communities.

·RI employs 7,000+ staff and auxiliary workers

·97% of staff are in-country nationals

·We only have some 90 ex-pat staff out of 7,000+

·RI spent $125 million in 2019 on our programs.

Position Summary

The PM will be responsible for overall management of the NW Syria health and Nutrition program. The PM will be responsible for the direct implementation of the program in addition to the partnership management with RI implementing partners, working under the supervision of the deputy hub team leader to ensure objectives are on track, work plans in place and program progress is on track. This will require him/her to work constructively with colleagues across RI NWS team, Whole of Syria team, and other regional and global offices. This position requires an individual who is accustomed to the pace of emergency response programming, has experience in successfully leading a diverse team, does not require close supervision or direction, is flexible and highly responsive, and can work well under pressure.

Position Responsibilities and Duties:

Program Management:

Overall leadership and supervision of the successful implementation of the NW Syria health and Nutrition program, currently funded by multiple donors.

Lead the program implementation plans under the overall guidance from the Deputy Hub team Leader and in coordination with the Hub team leader (based in Turkey) and Area manager (based in Syria) as needed.

·In coordination with the deputy hub team leader, ensure that there are necessary and appropriate operating procedures in place for the projects to implement their activities that fall under one program.

·Managing the relation with RI’s implementing partners following a positive partnership management approach that leads to a solid relation with the partners and achieving the shared goals of the partnerships and the implemented projects.

·Provide the program workplans that ensures the efficient implementation cross different projects towards achieving the set objectives and results.

·Evaluate activities progress (mobilization plans, action plans, on track/off track assessments etc.) and determine necessary actions to course correct in collaboration with the relevant program and support units focal points.

·Tracking, monitoring, and adjusting the projects spend plans.

·Providing monthly BVAs in coordination with finance and the other heads of departments, to review program spending, update spend down plan accordingly and mitigate any potential under/over spending.

·Close follow up with the operations on the procurement plans ensuring efficient supply chain management processes are in place.

·Supervising the deputy program Manager/technical for implementation, and ensure technical input are well coordinated with WoS health Advisor

·Ensuring that the required technical checks and verification processes for the procurement of the medical supplies are in place.

·Regular review of MEAL findings and recommendations and providing action plans for the corrective measures that can address those findings.

·Monitoring the projects achievement versus the set indicator targets and quality benchmarks.

·Draft and finalize donor reports and other technical reports in in collaboration with the Grants Unit, provide program reports that are timely and meet institutional and donor requirements. The PM is ultimately responsible for all relevant donor reporting for the Programs.

·Ensure compliance to Donor and RI policies and procedures relevant to the program implementation;

Program Development:

·Assess the humanitarian needs of the populations affected by the Syrian conflict seeking input from technical leads and other secondary sources, maintaining an up to date record for the needs that can be considered in the future programming.

·Stay up to date with all regional and country-specific response plans by the U.N., donors active in the relevant clusters, and other key actors

·Interface with donors when needed on all aspects of program implementation, in coordination with the deputy hub team leader and in collaboration with technical leads.

·Share methods, approaches and tools with RI colleagues across the region, and contribute toward RI’s regional response strategy by ensuring programmatic coherence, innovation and responsiveness.

·Lead the proposal development/budget modification process, in consultation with the Grants Unit, finance, technical leads, security, operations, and MEAL, overseeing the proposal process and adherence to deadlines, and seeking the relevant verification from RI management;

Staff management:

·Hold regular meetings with the programs department members to ensure synergies are in place, good information sharing practices, and the close follow up of the workplans.

·Ensure that all positions are filled, any vacancies are posted and HR procedures are followed for new hires.

·Supervise, train, and coach direct reports by developing clear and time-bound goals and objectives, following up on progress, providing regular and constructive feedback, and conducting performance appraisals, and ensure the direct reports are applying the same for their own direct reports.

·Ensure that capacity plan is in place for all the programs unit in line with the career development objectives for the program staff, and work closely with the HR to ensure training opportunities are identified and utilized (both internal and external) based on the needs.

Representation and Coordination:

·Act as a primary focal point for the coordination with the recognized stakeholders at T ürkiye and NWS levels .

·Leading and representing RI in the coordination with the governing bodies in NWS such as but not limited to the health directorates in Idlib and Aleppo, the local councils, taskforces,… and maintain a positive, continuous and visible presence of RI.

·Close coordination with the protection program management team, working together on the efficient integration of health and protection sectors to maximize the impact of the program.

·Develop and maintain strategic relationships with local partners and local authorities

·Facilitate donor meetings and ensure feedback is incorporate into program workplans and addressed

·In collaboration with the Grants Unit, organize and lead program kick off meetings, grant review meetings and grant closeout meetings and lead in the development and oversight of the RI project management tools.

Qualifications & requirements:

This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment.

·Master’s degree or equivalent years of experience in development studies, public health, social sciences or other related fields;

·Minimum of five years professional experience leading, managing, and implementing emergency response programs, preferably in NWS;

·Previous experience in managing 10M+ grants.

·Demonstrated background and knowledge of major humanitarian donors particularly, BHA, ECHO, and UNFPA.

·Experience of program management in a remote management context.

·Comprehension and awareness of the Syrian crisis in general and NWS context in specific.

·Demonstrated experience in management of health, WASH for health, and Nutrition programs;

·Excellent interpersonal, communication, public speaking, and strategic planning skills required;

·Fluent English and Arabic speaking and comprehension skills required. Turkish language skills are preferred;

·Strong English writing skills are required;

·Demonstrated ability to manage multiple priorities, deadlines, and tasks efficiently;

·Strong budgeting and budget monitoring skills including a high level of proficiency with MS Excel.

·Demonstrated experience in successfully managing a multicultural team, and a commitment to capacity building?

·Excellent time management skills and resourcefulness with strong attention to detail;

·Demonstrated experience of upholding humanitarian principles and actively engaging the most vulnerable communities. Committed to promoting RI’s focus on accountability, innovation and partnership building.

Safeguarding

·Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.

·Consistent with RI’s safeguarding and protection policies, ensure all people who come into contact with Relief international are as safe as possible

Key competencies :

QUALIFICATIONS & SKILLS REQUIREMENTS

This position will require a demonstrated ability to achieve results in a demanding and fast paced environment.

• Master’s degree or equivalent years of experience in development studies, social sciences or related field ;

• Minimum of five years of professional experience leading, managing, and implementing emergency response programs in Health programming in a conflict setting;

• Demonstrated experience in management of Health programming is highly desirable;

• Demonstrated background and knowledge of major humanitarian donors particularly, BHA, ECHO, and HPF funding;

• Demonstrated experience in management of health or other relevant sectors is highly desirable;

• Excellent interpersonal, communication, public speaking, and strategic planning skills required;

• Fluent English speaking and comprehension skills required native Arabic speaker preferred;

• Strong English writing skills required;

• Demonstrated ability to manage multiple priorities, deadlines, and tasks efficiently;

• Strong budgeting and budget monitoring skills including a high level of proficiency with MS Excel;

• Demonstrated experience in successfully managing a multicultural team, and a commitment to capacity building;

• Excellent time management skills and resourcefulness with strong attention to detail;

• Demonstrated experience of upholding humanitarian principles and actively engaging the most vulnerable communities. Committed to promoting NGO’s focus on accountability, innovation and partnership building

• Excellent time management skills and resourcefulness with strong attention to detail;

Demonstrated experience of upholding humanitarian principles and actively engaging the most vulnerable communities. Committed to promoting RI’s focus on accountability, innovation and partnership building

• Adaptable and flexible

• Strategic thinking

• Strong writing and analytical skills

• Solution oriented and positive thinking

• Solid organizational and planning skills

• Self-critic, curious and eager to develop further professionally

• Communicate with impact and respect

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

• Inclusiveness
• Transparency and accountability
• Agility and innovation
• Collaboration
• Sustainability

How to apply

Please apply via the following link:

https://phg.tbe.taleo.net/phg01/ats/careers/requisition.jsp?org=RI&cws=4&rid=1883